Senior Systems Engineer – Active Clearance Required
Lawrence Livermore National Laboratory
Business Systems Analyst
Leidos
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $89,700 - $162,150 per year
Job Level
SeniorLead
About the role
- Gather and analyze user feedback, usage patterns and adoption metrics across innovation and automation platforms (e.g., chatbots, AI assistants, process-mining tools).
- Develop dashboards and monthly reports highlighting performance, trends and opportunities for improvement.
- Translate insights into recommendations that enhance user experience, efficiency and business alignment.
- Partner with cross-functional stakeholders to capture, document, and refine business use cases that drive automation and AI adoption.
- Evaluate new platform capabilities and vendor solutions (such as Moveworks or process mining tools) for organizational applicability.
- Collaborate with project managers, test engineers, and developers to ensure business requirements are validated, prioritized, and translated into actionable technical deliverables.
- Maintain and continuously refine the backlog of potential automation, AI and chatbot use cases.
- Oversee daily operational health of automation and AI platforms to ensure data integrity, feature functionality and successful ingestion of enterprise content.
- Monitor dashboards and performance metrics to proactively identify issues or improvement opportunities.
- Coordinate with stakeholders to track enhancement requests, deployment timelines and change impacts.
- Support ongoing adoption efforts through training materials, user communications and performance reporting.
Requirements
- Bachelor’s degree in Business, Information Systems, Computer Science, Engineering, Data Analytics, or related field; additional years of experience may be substituted in lieu of a degree.
- 8+ years of experience in a business analyst, operations analyst, or similar role.
- Strong skills in Excel (pivot tables, charts) for data analysis and reporting.
- Ability to synthesize data and feedback into clear, actionable insights.
- Strong organizational skills with attention to detail.
- Excellent written and verbal communication skills; ability to interact effectively with technical and non-technical audiences.
- U.S. Citizenship required.
Benefits
- competitive compensation
- Health and Wellness programs
- Income Protection
- Paid Leave
- Retirement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisdashboard developmentreportingExcelprocess miningautomationAI adoptionuser experience enhancementbusiness use case documentationdata integrity
Soft skills
organizational skillsattention to detailwritten communicationverbal communicationstakeholder collaborationsynthesis of dataactionable insightscross-functional partnershiptraining material developmentuser communication
