Participate in feasibility analysis, estimating, planning, designing, developing, prototyping, implementing, quality assurance evaluation and modification of automated systems
Define training requirements and assist with process automation, relationship management, daily reports, and maintaining dashboards
Support and design department project assignments and small system implementation
Provide input to solution development efforts
Maintain schedules
Track information system resources for assigned projects
Report on project timelines and document performance
Develop work products, documentation of operational and business objectives, best technology capabilities and task level resource requirements
Maintain project task plans, documentation and communications
Requirements
Associate’s Degree in Information Technology, Computer Science or a related field and five years of experience in IT dealing with applications development and support / end user training or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position OR High School Diploma/GED and seven years of experience OR Bachelor’s Degree and three years of experience
ITIL Foundations Certification upon or within six months of hire
Strong analytical, critical thinking, communication, problem solving and relationship building skills
Demonstrated experience using SQL, business logic, SSIS, Python, Power BI
Experience with CRM databases and relationship data analytics.
Benefits
Work/life balance
Supportive culture
Established career path with job growth opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.