Lehigh Valley Health Network

Director, Integration and Improvement – Physician Enterprise

Lehigh Valley Health Network

full-time

Posted on:

Location Type: Remote

Location: Pennsylvania • United States

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Job Level

Lead

About the role

  • Lead the integration of processes, workflows, and systems across the Physician Enterprise, ensuring alignment with the broader enterprise’s goals and objectives.
  • Collaborate with the Performance and Integration Management Office (PIMO) and enterprise teams to identify integration opportunities that improve operational efficiency and provider performance.
  • Develop and implement robust integration strategies to streamline operations, reduce redundancies, and enhance system interoperability.
  • Act as a liaison between the medical group, the health system operations, and university stakeholders, ensuring alignment and collaboration across all entities.
  • Partner with the PIMO to design and execute performance improvement initiatives that address inefficiencies and enhance outcomes across the Physician Enterprise.
  • Use data-driven performance improvement methodologies to identify root causes of inefficiencies and implement sustainable solutions.
  • Establish and track key performance indicators (KPIs) to measure the success of integration and improvement efforts, ensuring accountability and transparency.
  • Foster a culture of continuous improvement within the Physician Enterprise by engaging and empowering physicians, practice leaders, and administrative teams.
  • Build strong relationships with stakeholders across the medical group, health system, university, and PMIO to ensure alignment and successful execution.
  • Lead cross-functional teams to execute complex projects, ensuring alignment with organizational goals and timelines.
  • Develop and implement change management strategies to ensure the successful adoption of integration and performance improvement initiatives across the physician enterprise.
  • Engage physicians and administrative teams to build buy-in and ensure smooth transitions to new processes and workflows.
  • Monitor and address resistance to change, ensuring initiatives achieve long-term sustainability and success.

Requirements

  • Bachelor’s Degree in Business, Healthcare Administration or related field
  • 7 years in integration management, performance improvement, or related fields without a master’s degree.
  • Experience working with enterprise teams to align initiatives with organizational priorities.
  • Strong understanding of performance improvement methodologies.
  • Demonstrated ability to lead cross-functional teams and manage complex projects.
  • Integration Expertise: Deep understanding of integration strategies, including process mapping, workflow optimization, and aligning systems across physician practices.
  • Performance Improvement: Expertise in implementing performance improvement initiatives that deliver measurable results.
  • Patient Access Optimization: Proven ability to enhance patient access through scheduling, call center optimization, and workflow alignment.
  • Strategic Thinking: Ability to align integration and performance improvement initiatives with broader enterprise goals.
  • Provider Productivity: Experience in optimizing physician templates and scheduling for maximum efficiency.
  • Collaboration: Proven ability to foster collaboration across departments, engage stakeholders, and build strong relationships.
  • Change Management: Strong ability to manage organizational change and lead teams through transitions effectively.
  • Analytical Skills: Proficiency in analyzing data, identifying trends, and developing actionable insights to drive improvement.
  • Leadership: Demonstrated ability to lead and motivate teams, fostering accountability and innovation.
Benefits
  • Health insurance
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
integration managementperformance improvementprocess mappingworkflow optimizationpatient access optimizationdata analysiskey performance indicatorschange managementproject managementstrategic thinking
Soft Skills
collaborationleadershipanalytical skillsstakeholder engagementcross-functional team leadershipcommunicationrelationship buildingorganizational change managementcontinuous improvementproblem-solving
Certifications
Bachelor’s Degree in BusinessBachelor’s Degree in Healthcare Administration