Vice President, Strategic Implementation – Program Operations
Lehigh Valley Health Network
full-time
Posted on:
Location Type: Remote
Location: Pennsylvania • United States
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Job Level
About the role
- Deploys and directs a team of professionals to support the enterprise in achieving its goals through the implementation of key initiatives and strategic projects.
- Provides direct coaching and feedback to less experienced team members.
- Designs, implements, and upholds the standards and processes for the Strategic implementation partners program (leveraging technology and program templates) in support of the implementation of the key enterprise and strategic initiatives.
- Continually seek for opportunities to improve the customer experience and enhance the effectiveness and efficiencies of the program.
- Collaborate with other stakeholders to align on the enterprise approach with leveraging tools to drive the implementation, management, and reporting of strategic initiatives.
- Builds and develops relationships both internal to the enterprise as well as a professional network including any external consultants/vendors and membership in relevant professional organizations.
- Build and lead high-performing cross-functional teams to execute transformation initiatives effectively.
Requirements
- Bachelor’s Degree in engineering, business administration, healthcare management, and project management or closely related field
- 10 years progressive experience in healthcare or consulting field and 5 years supervisory experience
- Proven ability to organize, prioritize, and manage multiple complex strategic initiatives in a fast-paced work environment.
- Experience with project management and program management tools and technologies; experience with Service Now preferred.
- Robust experience with MS Office suite of products
- Excellent written and verbal communication skills, including experience drafting board presentations and executive-level reports.
- Strong leadership and team-building capabilities, with a focus on fostering collaboration and accountability.
- Proven ability to lead a team to standardize processes, identify interdependencies, and streamline initiatives for maximum efficiency.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementprogram managementprocess standardizationstrategic initiativescustomer experience improvementcomplex initiative managementteam leadershipcross-functional team executionefficiency enhancement
Soft Skills
coachingfeedbackorganizationprioritizationcommunicationcollaborationrelationship buildingteam-buildingaccountability
Certifications
Bachelor’s Degreeproject management certification