Customer Support Analyst
Lehigh Valley Health Network
full-time
Posted on:
Location Type: Office
Location: Bethlehem • Pennsylvania • United States
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About the role
- Provides on-site technical support that requires creative problem-solving
- Perform on-site troubleshooting and diagnostics of hardware and software
- Identify, research, and resolve technical problems
- Communicates information in a timely, accurate and concise manner
Requirements
- Associate’s Degree in Information Sciences and Technology related field
- 2 years progressive experience in Information Sciences and Technology related field
- CompTIA A+ Certification - State of Pennsylvania within 1 Year
Benefits
- Health insurance
- Paid time off
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
troubleshootingdiagnosticshardware supportsoftware supportproblem-solving
Soft Skills
communicationcreativitytimelinessaccuracyconciseness
Certifications
CompTIA A+ Certification