Legit Security

Customer Success Manager

• Collaborate with Account Executives to design and present tailored solutions, addressing each customer’s technical and business needs.
• Deliver high-impact demos, workshops, and proofs-of-concept (POCs) that demonstrate how Legit integrates with customer environments (CI/CD, SCM, cloud, etc.).
• Translate complex requirements into architectural blueprints, aligning Legit capabilities with customer workflows and security objectives.
• Serve as the technical voice in sales cycles, building confidence across security, DevOps, Dev Orgs, and executive stakeholders.
• Lead onboarding and technical enablement for new customers, ensuring rapid time to value.
• Act as a trusted advisor and escalation point, guiding best practices in secure software supply chain management.
• Partner with the customer to drive adoption, expansion, and retention, identifying opportunities for upsell and deeper integration.
• Conduct Quarterly Business Reviews (QBRs) with technical and executive audiences, highlighting ROI, risk reduction, and next-phase initiatives.
• Advocate for customer needs with Product and Engineering, shaping roadmap priorities based on real-world insights.
• Contribute to solution playbooks, architecture diagrams, and best-practice guides used across the customer lifecycle.

Legit Security

Senior Technical CSM

Senior Technical Account Manager