Customer Support Agent

Legendz

full-time

Posted on:

Location Type: Hybrid

Location: Marbella • Spain

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About the role

  • Respond to guest inquiries and resolve account or technical issues.
  • Educate guests about games, promotions, and responsible play.
  • Guide guests through payment and verification (KYC) processes.
  • Escalate complex issues to the relevant teams.

Requirements

  • Excellent written and verbal communication skills
  • Strong multitasking and problem-solving abilities
  • Experience with online gaming or customer support
  • Calm, professional approach under pressure
Benefits
  • Supportive, flexible, and remote-friendly culture
  • Competitive compensation and growth opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
written communicationverbal communicationmultitaskingproblem-solvingcalm under pressureprofessionalism