Document collection and file management - Collect, organise and manage confidential client documentation, conduct integrity assessments, and maintain comprehensive filing systems
Migration Manager software proficiency - Manage client profiles, ensure data from online questionnaires is extracted accurately, ensure document is uploaded properly, and manage the secure client portal.
Application progress management – Create and maintain detailed tracking spreadsheets for corporate clients, monitor visa applications through all processing stages and provide clients with timely, accurate updates.
Client support and communication - Deliver excellent customer service, handle routine procedural enquiries, and distribute client questionnaires
Administrative excellence - Maintain immigration templates, manage deadline tracking, and ensure all documentation meets compliance standards
Team support - Assist with training materials development and handle routine tasks to enable lawyers to focus on complex legal work
Requirements
Strong attention to detail with ability to identify document discrepancies and ensure accuracy
Highly organised with excellent time management and prioritisation skills
Proficient in spreadsheets (Excel/Google Sheets) and document annotation software
Migration Manager software experience
Excellent customer service skills with strong written and verbal communication
Previous paralegal or administrative experience preferred
Ability to handle confidential and sensitive information with discretion
Proactive problem-solving approach and adaptability to new systems
Benefits
Fast-paced environment with accelerated growth opportunities for high performers.
Talented and energetic teammates across Australia, New Zealand and the UK.
Earn additional ‘LV Leave’ days, plus paid birthday leave, volunteering leave, and parental leave.
Annual budget to spend on external learning and development.
Regular firm-wide socials, drinks and team lunches.
Vibrant office environment in Surry Hills, super close to Central Station.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
document managementdata extractiontracking spreadsheetsvisa application monitoringdocument complianceadministrative supportconfidential information handlingproblem-solvingtime managementattention to detail
Soft skills
customer servicecommunicationorganisationprioritisationadaptabilitydiscretionteam supportproactive approachtraining material developmentroutine task management