LegalMatch

DevOps Engineer

• Designing and maintaining scalable, secure, and cost-efficient cloud infrastructure.
• Automating infrastructure provisioning, deployment pipelines, and monitoring systems to improve reliability and efficiency.
• Leading DevOps strategy by collaborating with teams to identify and address challenges in workflows and processes.
• Driving system security by implementing best practices and ensuring compliance with industry standards.
• Mentoring and guiding DevOps engineers to foster a culture of problem-solving and continuous improvement.
• Acting as the technical lead for resolving complex issues and ensuring high system availability.
• Optimizing cloud performance and costs while mitigating risks to enhance operational efficiency.
• Staying current with emerging DevOps technologies and incorporating innovative solutions into the infrastructure.
• Building fault-tolerant systems and tools that empower developers to deploy securely and efficiently.
• Supporting 24/7 operations by participating in on-call rotations and ensuring quick issue resolution.

Principal DevOps Engineer

• Lead the development of tools, processes, and infrastructure that empower developers
• Build software, tools, and processes to enable engineers to move fast without incidents
• Drive automation to streamline repetitive tasks and enhance system efficiency
• Collaborate with Engineering Teams to ensure smooth deployment of production services
• Design, implement, and maintain scalable cloud infrastructure and CI/CD pipelines
• Troubleshoot infrastructure, application, and network issues while enhancing monitoring systems
• Ensure compliance by collaborating with teams to meet regulatory requirements
• Support developers and QA Engineers with testing environment changes and DB updates
• Assist teams in transitioning to self-managed deployments and releases
• Improve system performance, reliability, and operational efficiency continuously
• Participate in on-call coverage and perform maintenance during non-business hours

Senior DevOps Engineer

Lead Generation

• Making outbound calls to potential customers
• Scheduling consultations between contacts/prospective customers and members of our Sales Team
• Accurately inputting information into our system
• Representing the company in the best way possible when conversing with contacts
• Ensuring all calls meet the standards and requirements of the company
• Delivering reports accurately and on a timely basis
• Participating in process-improvement initiatives

Lead Generation Specialist – Appointment Setter

Lead Generation Specialist

QA Automation Engineer

• Designing and building scalable AI-powered workflows across marketing, intake, support, and sales.
• Developing, testing, and optimizing automations using Python, JavaScript, and DIY platforms to deliver quickly and efficiently.
• Pulling, parsing, and integrating data from APIs to support reporting and workflow automation.
• Building and managing custom GPTs and prompt libraries tailored to LegalMatch’s business needs.
• Reviewing and refining project specifications to ensure clarity, feasibility, and smooth integration.
• Troubleshooting and maintaining AI systems, minimizing unnecessary API usage while ensuring reliability and scalability.
• Translating business goals into actionable, technical deliverables that balance speed, accuracy, and cost-effectiveness.
• Collaborating with cross-functional teams via email and MS Teams to align AI initiatives with company goals.
• Leading knowledge-sharing sessions and providing training to help teams effectively adopt AI tools.
• Staying ahead of AI/LLM advancements (ChatGPT, Gemini, Grok, etc.) and proactively testing new solutions for LegalMatch’s use cases.

AI Strategy and Automation Engineer

Digital Marketing

• help define and implement measurement strategies that align with the company’s marketing and business objectives
• analyze and interpret CRO, SEO, and PPC trends and produce actionable insights based on available data
• provide reports and performance data on conversion, SEO, PPC, and other marketing initiatives
• help determine metrics for measuring campaigns and projects
• analyze performance of marketing projects, highlighting opportunities, trends, issues, and areas for improvement
• analyze user behavior, conversion data, and customer journeys
• analyze LM’s intake funnels, landing pages and A/B, split, or multivariate tests, and provide insights and recommendations
• build presentations that visualize data to tell the story and define the insights

Senior Data Analyst – Online Marketing

Accountant

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• Present findings and recommendations to internal stakeholders
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Technical Product Manager

• Define and communicate the product vision aligned with business goals and legal service objectives.
• Maintain a roadmap that supports sales efficiency and account management excellence.
• Partner with sales, account management, and other related business stakeholder teams to gather requirements and prioritize features.
• Serve as the voice of the customer internally, ensuring solutions meet user needs and compliance standards.
• Create, refine, and prioritize the product backlog based on business value and ROI.
• Write clear user stories with acceptance criteria for development teams.
• Oversee development stages, ensuring timely delivery of features that improve lead conversion, client onboarding, and attorney matching.
• Validate completed work against defined criteria and ensure readiness for release.
• Analyze user data and feedback to identify opportunities for optimization.
• Track KPIs such as case intake speed, attorney engagement, and client satisfaction.
• Embrace agile principles, lead sprint planning, and participate in retrospectives.