Legacy Tree Genealogists, Inc.

Marketing

• Understand and improve client experience
• Supervise team managers and help them grow the company
• Direct marketing strategies and monitor effectiveness
• Monitor sales, reorders, and lead conversion rates
• Occasionally work directly with clients to understand processes
• Contribute to company decision-making and policy setting
• Manage budgets and lead strategic initiatives
• Travel about 1-3 times per year for company events

Marketing and Client Experience Director

Manager

• supervise a team of Researchers in genetic genealogy research
• oversee productivity and workload of team members
• manage DNA Dispatch queue and assign research projects
• conduct Initial Reviews on new projects
• facilitate collaborations between team members
• track capacity metrics to determine team needs
• participate in hiring and training processes for new team members
• develop and implement training plans for team members
• conduct team meetings and annual/quarterly reviews
• oversee team trainings and policy drafts

Marketing and Client Experience Director

Research Team Manager – DNA Research