Ledger

Analytics Engineer

• Design, build, and maintain robust, scalable data pipelines (ELT) using dbt and Airflow, ensuring our Snowflake warehouse is optimized for both performance and clarity.
• Bridge the gap between raw, unstructured technical data (including on-chain events) and clean, actionable business entities.
• Act as a technical partner to Product, Engineering, and Finance teams, translating high-level business questions into technical requirements and analytical frameworks.
• Implement version control, CI/CD for data, and automated testing to ensure the highest levels of data quality and reliability.
• Perform deep-dive analyses to track revenue, identify user segments, and optimize product features in an industry that moves at lightning speed.

Senior Analytics Engineer

Administration

• Be responsible for the end-to-end sales fulfillment journey including: invoicing, payment, shipment, and delivery
• Create orders in our back-office system
• Act as the key operational point of contact for our Asian distributors, maintaining a high level of client satisfaction
• Ensure good coordination between different departments including accounting, production, design, e-commerce, shipping, logistics, and legal
• Manage qualification and onboarding of new resellers
• Co-develop tools and process improvements to build automated workflows, test AI solutions, and contribute to the team's AI integration efforts
• Maintain clean, structured, and well-documented data to enable reporting and AI-readiness
• Report on key activity metrics to ensure data integrity and track performance

Sales Administrator

Frontend Engineer

• Engineering & Delivery: Use your expertise to iterate, relying on strong instincts to pragmatically drive the right outcomes while balancing speed and depth. You will be trusted to lead business-critical projects, writing high-quality code that focuses on meaningful outcomes.
• Technical Design: Be comfortable with ambiguity and adept at navigating product challenges. You will actively input into shaping technical vision, ensuring solutions consider scalability and reliability, and thrive in early ideation stages by sharing work-in-progress to gather feedback early.
• Quality & Best Practices: Set a high bar for collaboration and sound decision-making. You will manage technical debt pragmatically, strategically balancing resilience and testing with the need to make quick trade-offs to ship products that prioritize impact.
• Mentoring: Work collaboratively as part of a team of high-performing engineers with the aim of levelling-up those around you. You will conduct code reviews and provide actionable feedback to help junior engineers improve.
• Collaboration: Engage closely with Product Managers and Designers to better understand what problems we can solve. You will prioritise clear communication, from well-written proposals to clear commit messages and pull requests.

Senior Frontend Engineer – User Engagement

Full-stack Engineer

• Set and uphold the engineering standards for our large-scale monorepo, Ledger Wallet.
• Drive improvements in dependency management, build performance, and structural organization.
• Work on shaping the technical strategy for decoupling our architecture by architecting automated CI/CD workflows and micro-frontend approaches.
• Design and build internal tooling, scripts, and CLIs that remove friction for other developers.
• Maintain the health of our core stack (React, React Native, Electron, TypeScript).
• Act as a technical referent and promote engineering standards.

Senior Software Engineer

Manager

• Wallet Consumer Lifecycle Ownership: Own and coordinate actions across the entire consumer lifecycle to significantly increase the number of active and engaged Wallet users.
• Overall Wallet oversight: Bring glue and consistency of action between the Wallet’s business line. Own uncovered areas of the Wallet, particularly unmonetized sections and user flows between sections.
• BU Strategic & Operational Efficiency: Ensure perfect coordination and efficiency among all Business Unit direct and indirect contributors (people and departments) for the attainment of revenue goals. Coordinate the Business Unit's 360-degree strategy and its concrete, timely and impactful delivery. You play the most active role in Business Unit rhythms, collaboration and governance.
• Disrupting: The digital asset revolution has been disrupting the world of value, and digital private property is creating unprecedented opportunities. You must enjoy it and want to be part of it.
• Consumer Understanding: Although some services are delivered by B2BC providers, Ledger Wallet will be successful as long as it is successful with customers. You must enjoy understanding them and serve them on the digital asset market. You want to have an impact on them.
• Hyper Growth Strategic & Quantitative Work: The position demands a high degree of quantitative focus and analytical excellence, coupled with total mastery of strategy articulation, presentation skills, strategy definition, and P&L concepts, all within a high-growth environment. This has to be fulfilling for you.
• Working with People: You will have to exert significant personal influence and inspire execution. You must combine excellence with culture, curiosity, total humility, and listening skills. You seek trusted collaborations.
• Listen and Understand: Even more importantly, your appetite to listen and understand, go to the bottom of things with facts and people will be key in this role.
• Organize and Clarify: A very important feature of your role, you must have affinity to it.

Business Line Manager – Ledger Wallet

Marketing

• Lead the end-to-end creation of marketing assets, such as in-store displays and digital banners, managing the process from conceptualization to final delivery
• Deploy global online and offline campaigns that drive sales from awareness to conversion within the US and Asia regions
• Rigorously monitor campaign ROI and performance data with the clear objective of maximizing revenue and identifying growth opportunities
• Ensure Ledger’s tone of voice and premium image are consistently maintained across all wholesale partner platforms
• Serve as a key point of contact for external partners and internal teams (Sales, Design, Content) to ensure seamless project execution
• Apply a futuristic mindset by utilizing AI tools to streamline workflows and stay ahead of Web3 and NFT trends

Channel Marketing APAC, US

Customer Support

• Ensure customer satisfaction & reply to day-to-day customer requests
• Communicate clearly and concisely: write clear and well-structured documentation on service tickets and follow up to ensure resolution
• Identify recurring support trends and product performance issues, providing timely feedback to our product team
• Work to eliminate common support inquiries by suggesting improvements to our knowledge base articles, FAQs, and other support documentation to ensure customers can self-serve as much as possible
• Be involved in support escalations as required to ensure timely resolution according to SLAs on technical products
• Communicate clearly and work effectively with other teams and departments, such as our R&D, Legal, and Marketing teamsParticipate in external events around the world
• Always be learning - about both crypto and also Ledger’s products. A week in crypto is a lifetime in other industries, and you’ll need to stay on the cutting edge

Customer Support Agent

Financial Planning and Analysis

• Ensure the daily level one support of our financial tools, including:
• Manage or escalate user requests to the appropriate next levels
• Monitor applications, manage workflows, and maintain configuration
• Collect, organize, and maintain financial master data
• Optimize functional processes whenever possible
• Gather and analyze Finance team operational needs and translate them into detailed technical specifications
• Contribute to end-to-end projects from the initial selection phase through implementation of new financial systems
• Create and maintain comprehensive documentation for both new and legacy system processes

Finance Systems and Operations Specialist

Human Resources

• Manage hires and departures, both administratively and through digital processes in our HRIS: entering personal and contractual data into the system, DPAE filings, employment contracts, health insurance enrollment.
• Maintain employee files and oversee temporary worker follow-up.
• Contribute to continuous improvement of HR operations tools (e-signature contract templates in our HRIS, attestations, certificates, etc.) and participate in cross-functional projects (creation of a FR/EN FAQ for employees and managers).
• Provide HR Operations support to managers and employees.
• Process French payroll inputs and ensure timely, accurate completion of all payroll cycles.
• Collect variable elements (transport allowances, health insurance details, employee personal data).
• Manage payroll inputs related to base pay, disability and leave, schedule changes, new hires, and terminations.
• Monitor contractual changes and their payroll impacts (amendments, promotions, etc.). Create the Variable Payroll Items (VPI) file for import into the DECIDIUM tool (ADP).
• Follow and anticipate the ADP payroll calendar, especially when parameterization requests are required.
• Verify and validate pay slips (technical checks).
• Coordinate with the Finance department to issue the transfer file.
• Liaise with ADP regarding payroll system upgrades/changes as needed.
• Manage meal voucher administration.

HR Operations Specialist

QA Engineer

• Drive quality through the whole SDLC
• Elaborate, maintain and implement detailed test plans, help define acceptance criteria for different scenarios.
• Provide complete and detailed analysis of failing tests to help engineering teams understand better the corrective actions to be implemented.
• Assess risk from test results and alert in time the squad of potential issues.
• Ensure good communication with different stakeholders through thorough and well structured reports.
• Apply extensive testing methodologies to assure quality of our products.
• Being able to create/apply extensive exploratory testing to identify possible risks.
• Engage squad team in agile testing methodology, E2E testing, sharing knowledge and being able to create debate on current practices.
• Work with QA automation team to create specifications and acceptance criteria for test scenarios & tools.
• Be active in the use of automated testing solutions.

Senior QA Engineer

Infrastructure Engineer

• You present design recommendations for key system components, interfaces and infrastructure for the deployment of services and applications
• You make sure documentation of infrastructure architecture and service design get updated and validated
• You review the current design and implementations to detect deficiencies and suggest enhancements
• You define and drive a continuous improvement plan of services for Infrastructure & Operations
• You Prepare, schedule, coordinate service architecture related projects
• You Monitor compliance to applicable codes, practices, policies as well as infrastructure requirements and systems performance
• You communicate and interact with Ledger internal clients to document the requirements related to services operability…

Staff Infrastructure Architect

Business Analyst

• Gather and analyze end-user requirements to draft detailed functional specifications.
• Participate in the design and deployment of internal tools to automate existing processes.
• Identify use cases for Generative AI within business workflows and assist in their implementation.
• Monitor development progress, organize User Acceptance Testing (UAT) phases, support users through change management, and maintain project documentation.
• Create monitoring dashboards to measure the performance of implemented solutions.

Business Analyst – Internship

Procurement

• Collect and analyze spend and margin data to identify trends, patterns, and opportunities for cost savings and margin performance.
• Generate reports and visualizations to present findings.
• Provide insights and recommendations of improvement initiatives based on data analysis.
• Run improvement initiatives: vendor sourcing, specifications, tendering, negotiation, selection, contract negotiation.
• Monitor and track the implementation of improvement initiatives, report the related savings.
• Monitor procure-to-pay tool, including interfacing with users for daily support (e.g., vendor onboarding, purchase approval).
• Identify opportunities for process optimization.
• Collaborate with cross-functional teams to implement process improvements and best practices.
• Participate in procurement tools implementation (suppliers conformity, purchasing performance reporting).

Intern - Indirect Procurement

Blockchain Engineer

• Lead the technical scoping, design, and architecture for integrating new blockchain protocols and tokens into the Ledger ecosystem.
• Drive the research, understanding, and integration of complex Decentralized Finance (DeFi) protocols (e.g., DEXs, lending, staking) with Ledger services, ensuring security and scalability.
• Collaborate closely with engineering leads, product managers and delivery managers to ensure design on most important initiatives are properly done and of good quality.
• Partner with product teams to define, develop and implement development requirements for new product features.
• Help Engineering managers identify, tackle and prioritize most critical technical debt in our transactional services stack.
• Contribute hands on to the development activities of the squads being supported.
• Become a Ledger solution expert to thoroughly understand all use-case scenarios, especially on areas identified in this job description.
• Be involved in our open source projects and foster our developer community by contributing and maintaining key Open Source software, and helping build our platform strategy.
• Help build visibility on the roadmap by contributing to gross estimates of implementation difficulty.
• Help contribute to Ledger visibility by presenting in conferences or in front of customers our technology know-how.

Senior Software Architect, Blockchain, DeFi

QA Automation Engineer

• Architecting and building test benches, including mechanical assemblies with electronic components.
• Developing firmware and algorithms to control actuators and simulate real-world user interactions.
• Developing and scaling Factory test benches and flashing stations on our premises
• Developing expertise on key subsystems disciplines such as Touch, Display, NFC…
• Designing and executing test plans to validate Ledger Products.
• Partnering closely with Electronics, Mechanical and Firmware teams.