Trainer Support Specialist, Dutch Speaker
Learnlight
full-time
Posted on:
Location Type: Remote
Location: Spain
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About the role
- Collaborate with the Recruitment Team to onboard and offboard trainers in line with internal workflows
- Assign trainers to clients’ programs based on profile and availability, acting as the main point of contact for the trainer pool
- Provide program details, resolve inquiries, and maintain fluid communication with internal teams across the company
- Support and mentor trainers, offering guidance, onboarding assistance, and updates on platform features and Learnlight methodology
- Identify and address performance-related issues, providing feedback to the Coordination Team as needed
- Follow workflows and procedures, meet deadlines, and maintain accurate course and trainer information on the online platform
Requirements
- Bachelor’s degree in a relevant field (e.g., Education) with 2-3 years of experience in language training, including at least 2 years of teaching experience
- At least B2 level in Dutch, both spoken and written, advanced English required
- Familiarity with e-learning platforms, digital training tools, and strong command of Microsoft Office and other relevant software
- Excellent verbal and written communication, with strong interpersonal abilities to collaborate effectively and handle challenging situations professionally
- Ability to analyze data, evaluate trainers’ capabilities, and identify areas for improvement
- Ability to manage tight deadlines efficiently
Benefits
- 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
language trainingteaching experiencedata analysisperformance evaluation
Soft Skills
communicationinterpersonal skillsmentoringcollaborationproblem-solvingtime management
Certifications
Bachelor’s degree