Learnlight

Customer Support

• Organize and schedule meetings, manage office and supply purchases, handle invoices and deliveries, and ensure data security and confidentiality.
• Act as the main point of contact for suppliers, manage shared email accounts and switchboard calls, and oversee hot desk and meeting room reservations across regions.
• Support the implementation of culture and community initiatives, assist with company events, meetups, and employee engagement activities.
• Assist with onboarding and offboarding processes, performance management, surveys, and employee-related documentation.
• Contribute to planning, setting up, and supporting Learning & Development initiatives that enhance professional growth and team motivation.
• Support initiatives that foster diversity and inclusion, and assist with departmental data entry, analysis, and reporting.

Talent Support Specialist

Account Manager

• Meet or exceed sales goals through account development, upselling, and cross-selling within existing client accounts.
• Develop and execute account plans to deepen client relationships, ensure renewals, and identify growth opportunities.
• Build strong, trust-based relationships with key decision-makers to drive client satisfaction and long-term loyalty.
• Maintain an accurate CRM pipeline and provide timely sales forecasts, leveraging market insights and data analysis.
• Deliver compelling presentations and lead contract negotiations to close deals and secure renewals or expanded engagements.
• Work closely with Client Success Managers and internal teams (e.g., marketing, product, operations) to ensure seamless service delivery and strategic alignment.

Administrative Assistant

• Report to the Head of Legal & Compliance on part-time hours
• Support initial stages of contract management: verify Sales-completed fields in Juro, attach pricing tables, and send documents to clients (no clause review or client legal interaction)
• Rename and systematically organize signed contracts and related documentation
• Scan and upload contracts into the CLM system to ensure centralized recordkeeping and accessibility
• Support continuity in contract management and reduce Legal Team administrative workload
• Maintain daily operations related to contract processing and CPI renewals

Legal Administrative Assistant

Business Development Rep

• Generate and qualify leads through proactive outreach (calls, emails, LinkedIn) and follow-up on inbound and marketing-generated inquiries to support a strong sales pipeline
• Conduct discovery calls with prospects to identify needs, align solutions, and book qualified meetings for the Sales team, ensuring proper handoff and documentation
• Engage and nurture prospects with relevant, tailored messaging and content to build trust and long-term relationships
• Collaborate with Sales leadership to define target accounts, ideal customer profiles, and prospecting strategies withing prioritized industries
• Maintain accurate records of lead activity and opportunity status in CRM (Microsoft Dynamics) to support reporting and pipeline visibility
• Develop commercial skills and gradually take ownership of a small pipeline, progressing toward a full-cycle Business Development role based on performance

Talent Support Specialist

Account Manager

Legal Administrative Assistant

Junior Business Development Representative, Global Accounts