Client Service Specialist
Learning Resources
full-time
Posted on:
Location Type: Office
Location: Vernon Hills • Illinois • United States
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Salary
💰 $26 - $31 per hour
About the role
- Build relationships as a trusted partner with strategic customers
- Promptly and thoroughly respond to customer inquiries and requests
- Deliver exceptional service to valued customers
- Coordinate timely and successful fulfillment of orders for key accounts
- Monitor customer orders for potential delays or complications
- Assist customers with post-shipment actions including order tracking
Requirements
- Bachelor’s Degree or commensurate work experience in a similar role required
- 2 -5 years’ experience working directly with customers in service-oriented role
- Proficient working in a computer environment and efficient with data entry
- Enjoy servicing customer needs and solving problems with a positive and eager attitude
- Thrive in fast-paced, deadline-sensitive environment
- Microsoft Office Suite: Intermediate level Word/Excel/Outlook
Benefits
- Competitive benefits package
- Professional development opportunities
- 401k matching
- Profit sharing bonus potential
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data entryorder tracking
Soft Skills
customer serviceproblem solvingrelationship buildingpositive attitudeeagernessadaptabilitytime management
Certifications
Bachelor’s Degree