Learning Resources

Client Services Representative

• Build relationships as a trusted partner with strategic customers
• Promptly and thoroughly respond to customer inquiries and requests
• Deliver exceptional service to valued customers
• Coordinate timely and successful fulfillment of orders for key accounts
• Monitor customer orders for potential delays or complications
• Assist customers with post-shipment actions including order tracking

Client Service Specialist

Affiliate Manager

• Build and scale a diverse roster of creators, influencers, and affiliates aligned with brand values and audience segments.
• Develop partnership strategies for both earned and paid campaigns that empower creators to deliver authentic, entertaining content across priority platforms.
• Create clear campaign briefs that balance brand objectives with creative freedom; manage timelines, approvals, and delivery for creator and affiliate initiatives.
• Define how Educational Insights shows up in daily social conversations
• Partner cross‑functionally with Retail and Digital Marketing to synchronize creator and affiliate efforts with product launches, seasonal priorities, and in‑store moments
• Analyze creator content and audience engagement to surface product and packaging insights and emerging trends
• Track and report performance and optimize with data‑driven tests
• Stay current on platform shifts, cultural trends, and social commerce features to keep strategies fresh and competitive; recommend pilots on new channels or formats.

Marketing Manager, Creator, Affiliate

Product Manager

• Work with educational sales team to design custom kits
• Create school proposals and prepare quotations
• Partner with Curriculum Product Managers for Math and Literacy kits
• Collaborate with supply chain and planning teams

Product Manager, Curriculum

Account Executive

• Deploy solution selling skills to prospect for new business, acquire new customers across all disciplines, effectively manage the assigned territory making sales calls and closing sales.
• Acquire and maintain trusted partner relationships in key accounts and identify/build new contacts in those accounts to grow revenue in the assigned territory.
• Leverage resources to implement team-selling strategies, collaborating with Consultants, Per Diem Consultants, Marketing and Product Development colleagues.
• Collaborate with Marketing, Product Development and Sales Management to create h2m brand awareness in the field by planning wide variety of sales awareness events to generate leads and secure meetings across the assigned sales territory.
• Attend Conferences and Exhibits, as needed, within the sales territory across all markets.
• Use the CRM platform to maintain and update territory contacts, record sales calls, opportunities and sales activity, and effectively manage a sales pipeline of business.
• Act as the company liaison; independently work the territory to establish and build high quality and lasting relationships with our customer base and partners.
• Lead and maintain all communications with customers to uncover district needs and opportunities.
• Conduct sales presentations and provide follow up/post sale product training as necessary.
• Leverage prior teaching or sales experience to develop new ideas and sales strategies.
• Develop and implement a business plan that grows the territory.
• Be a collaborative teammate to all members in the company.

Educational Sales Consultant

Designer

• Lead the design and prototyping of 15–20 Learning Resources toy products annually, ensuring concepts are playful, durable, and innovative.
• Drive the design and prototyping of 10–14 Brightkins and Hunger for Words pet products per year, with a strong focus on toy design principles and child development.
• Develop sketches, 3D models, renderings, and specification documents to communicate toy concepts to internal teams and external vendors.
• Operate 3D printers with ability to fix and troubleshoot printing errors.
• Create CAD models in Rhinoceros (expert level) for toy prototypes, assembly reviews, and user testing.
• Demonstrate deep experience in toy design, including knowledge of play patterns, safety standards, and current trends in the toy industry.
• Prepare finished renderings for presentations, product reviews, and sales pitches, showcasing innovative and on-trend toy designs.
• Participate in cross-functional brainstorming sessions, contributing creative toy ideas and solutions.
• Incorporate feedback from collaborative sessions, showing adaptability and refinement in toy design concepts.
• Support user testing and online surveys to validate toy designs with children, parents, and educators.
• Provide mentorship to junior designers, focusing on toy design principles, project execution, and career development.
• Foster an inclusive, supportive, and creative culture within the design team.

Senior Industrial Designer

Human Resources

• Manage new hire communications including offer confirmations and onboarding schedules
• Oversee onboarding tasks and ensure compliance with legal and organizational standards
• Process HR-related invoices
• Act as the first point of contact for employee inquiries via the HR Help Desk
• Conduct regular Employee Pulse Check-ins and support logistics for HR cultural events
• Troubleshoot user issues with HR software tools and ensure systems run smoothly
• Assist HR leadership with strategies for employee engagement

Client Service Specialist

Marketing Manager, Creator, Affiliate

Product Manager, Curriculum

Educational Sales Consultant

Senior Industrial Designer

HR Coordinator