Learning Resources

Account Manager

• Serve as the primary point of contact for assigned B2B key accounts
• Develop and maintain relationships deep within existing client networks
• Conduct technical and consultative sales support calls onsite and via conference calls
• Identify and resolve critical issues encountered by clients and the hand2mind team
• Lead in driving a first-class client experience
• Partner with internal teams to facilitate the onboarding of new clients and the rollout of new products and services
• Oversee the successful management of the customer service team
• Collaborate with various teams to ensure client needs are understood
• Develop and present quarterly business review presentations

Account Manager – Key Accounts