Learning Commons

Account Manager

• Serve as the primary day-to-day point of contact for a defined portfolio of edtech partners, proactively managing relationships and ensuring partner health.
• Own the end-to-end onboarding experience for new edtech partners following agreement and contracting, ensuring smooth technical and relational ramp-up with clear milestones and timelines.
• Conduct regular check-ins and business reviews to assess partner progress, surface challenges, and identify opportunities to deepen engagement with Learning Commons' infrastructure.
• Monitor partner usage and integration health; flag risks early and develop action plans to address them in collaboration with product and engineering teams.
• Act as the voice of the partner internally by synthesizing and escalating product feedback, feature requests, and integration challenges to relevant teams.
• Gather and analyze partner stakeholder requirements to inform the design of new processes and solutions that better serve the partner ecosystem.
• Collaborate with the partnerships team on reporting, partner pipeline tracking, and account planning to support a clear picture of portfolio health.
• Contribute to the development of playbooks, templates, and tooling that improve consistency and efficiency across the partner lifecycle.
• Support the development of case studies, partner spotlights, and other materials that showcase the impact of Learning Commons' partner ecosystem.
• Drive operational excellence that supports cross-functional partners and ensures the smooth running of regular business rhythms — catching unanticipated issues and seeing them through to resolution.

Senior Strategic Partnerships Analyst

Engineer

• Design and implement integrations using Learning Commons products, APIs, and datasets.
• Build prototypes, proofs of concept, and production-ready solutions.
• Collaborate directly with partner engineering, data, and product teams to solve complex technical challenges.
• Lead technical discovery, architecture discussions, implementation planning, and deployment efforts.
• Support data integration and alignment between partner systems and Learning Commons datasets.
• Identify patterns across deployments and contribute reusable solutions back to the Learning Commons platform.
• Partner with Product and Engineering teams to influence roadmap priorities based on field experience.
• Establish best practices, deployment frameworks, and implementation patterns that accelerate adoption across partners.

Staff Forward Deployed Engineer

Software Engineer

• Lead and manage the high-performing team responsible for the Knowledge Graph platform, including graph infrastructure, dataset ingestion pipelines, and AI-powered retrieval capabilities.
• Define and drive the technical strategy and roadmap for integrating educational content, learning science research, curriculum standards into scalable knowledge systems.
• Collaborate with Product, Design, Learning Science and Partnerships teams to drive forward our high-quality data and platform infrastructure.
• Establish strong engineering practices across architecture, reliability, security, and operational excellence while fostering a collaborative and inclusive team culture.
• Support team and organizational growth through hiring, mentoring, and developing engineering leaders and senior technical talent.

Senior Strategic Partnerships Analyst

Staff Forward Deployed Engineer

Senior Manager, Engineering – Knowledge Graph