Senior Strategic Partnerships Analyst

Learning Commons

Senior Strategic Partnerships Analyst managing partner relationships for edtech companies. Coordinating onboarding, monitoring partner engagement, and driving operational excellence within the Partnerships Team.

Posted 6/12/2026full-timeRedwood City • California • 🇺🇸 United StatesSenior💰 $138,000 - $189,200 per yearWebsite

About the role

Key responsibilities & impact

Serve as the primary day-to-day point of contact for a defined portfolio of edtech partners, proactively managing relationships and ensuring partner health.
Own the end-to-end onboarding experience for new edtech partners following agreement and contracting, ensuring smooth technical and relational ramp-up with clear milestones and timelines.
Conduct regular check-ins and business reviews to assess partner progress, surface challenges, and identify opportunities to deepen engagement with Learning Commons' infrastructure.
Monitor partner usage and integration health; flag risks early and develop action plans to address them in collaboration with product and engineering teams.
Act as the voice of the partner internally by synthesizing and escalating product feedback, feature requests, and integration challenges to relevant teams.
Gather and analyze partner stakeholder requirements to inform the design of new processes and solutions that better serve the partner ecosystem.
Collaborate with the partnerships team on reporting, partner pipeline tracking, and account planning to support a clear picture of portfolio health.
Contribute to the development of playbooks, templates, and tooling that improve consistency and efficiency across the partner lifecycle.
Support the development of case studies, partner spotlights, and other materials that showcase the impact of Learning Commons' partner ecosystem.
Drive operational excellence that supports cross-functional partners and ensures the smooth running of regular business rhythms — catching unanticipated issues and seeing them through to resolution.

Requirements

What you’ll need

3–5 years of experience in account management, partner success, customer success, or a related client-facing role, ideally in edtech, SaaS, or developer-focused platforms.
Demonstrated ability to manage multiple accounts simultaneously with a high level of organization, responsiveness, and follow-through across all partner journey phases from early onboarding through mature relationship management.
Strong written and verbal communication skills, with the ability to engage both technical (developer) and non-technical audiences clearly and credibly.
Familiarity with CRM tools (e.g., HubSpot, Salesforce) and partner tracking workflows.
Analytical mindset with experience using data to assess partner health, inform strategy, and communicate impact to internal and external stakeholders.
A continuous improvement mindset, with experience identifying friction in partnership workflows and applying AI-enabled solutions — whether templates, automation, or smarter tooling — to reduce manual lift and improve consistency across the partner journey.
Comfort working in an early-stage or growing organization where processes are still being built and your input shapes how things work.
Genuine interest in education, learning science, or the edtech ecosystem and a belief in the potential of well-designed technology to benefit teachers and students.
Experience working with developers or technical partners, including familiarity with APIs, integrations, or data products. (Nice to have)
Background in or exposure to the K–12 or higher education space. (Nice to have)
Experience building or improving onboarding and account management processes from scratch. (Nice to have)
The role will require some travel (10-15% time)

Benefits

Comp & perks

Provides a generous employer match on employee 401(k) contributions to support planning for the future.
Paid time off to volunteer at an organization of your choice.
Funding for select family-forming benefits.
Relocation support for employees who need assistance moving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementpartner successcustomer successdata analysisonboarding processesworkflow improvementAPI familiarityintegration managementSaaSedtech

Soft Skills

organizationresponsivenesscommunicationcollaborationanalytical mindsetcontinuous improvementproblem-solvingrelationship managementadaptabilitystakeholder engagement