Learneo

Product Manager

• Lead the evolution of the creation suite from MVP to a flagship QuillBot product — driving the roadmap, success metrics, and user experience.
• Own the end-to-end user journey for visual creation — from ideation to layout to export.
• Partner with engineers, designers, marketing, brand, SEO and researchers to turn text and ideas into adaptive, multimodal outputs.
• Define and validate workflows, templates, and design systems that make non-designers feel like creators.
• Collaborate closely with the Writing and Chat product teams to ensure seamless handoffs between idea, draft, and design.
• Use data, research, and product intuition to balance user delight, technical feasibility, and business impact.
• Lead a cross-functional pod toward measurable outcomes — traffic, engagement, retention, and satisfaction.

Senior Product Manager, Design Tools

Full-stack Engineer

• Own the overall application architecture and ensure high scalability and resilience.
• Work with Engineering teams to ensure optimum solution design for each of the new features / -modules developed.
• Work on POCs for new experiments / technological inclusions, and collaborate with engineering teams to implement Architectural improvements.
• Work on bench-marking different technology options with underlying use cases to make the right architectural decisions.
• Understand and contribute to the product roadmap.
• Set up best practices for development and champion their adoption.
• Work on and able to set well-scoped milestones of projects and get them delivered on-time with minimal errors and high-quality without any guidance.
• Be part of a central team; understand tech requirements and solve them at the organizational level. Can coordinate and work with cross-team functions.
• Architectural understanding. Lead projects and execute them with junior engineers. Help, lead, and unblock cross-functional requirements.

Software Development Engineer II – App Architecture

Customer Success Manager

• Handle customer inquiries and complaints, providing timely and effective resolutions to ensure customer satisfaction for QuillBot.
• Build strong relationships with customers through honest and clear communication.
• Deliver exceptional customer service by addressing concerns with empathy and professionalism.
• Identify opportunities to convert free users into paid customers through upselling strategies and retaining the existing premium users.
• Collaborate with internal teams to resolve customer issues efficiently.
• Keep customers informed about new products, features, and services.
• Follow up with customers to ensure their concerns are fully addressed.
• Understand customer needs and provide personalized solutions to enhance their experience.
• Engage with and manage community platforms such as Discord, app stores, Play Store, and Trustpilot to promote products and gather user feedback.

Customer Success Specialist II

Data Scientist

• Supporting in building, automating, and maintaining self‑serve dashboards in Amplitude and Chargebee covering acquisition, activation, engagement, retention, and revenue metrics.
• Audit, refine, and evolve our current single‑touch attribution model into a robust multi‑touch attribution framework spanning paid media, influencers, organic social, SEO, and content touchpoints.
• Design and execute incrementality tests (geo‑split, hold‑out, PSA, audience suppression) to quantify true lift of paid campaigns, influencer activations, product campaigns, etc
• Develop statistically sound methodologies—propensity matching, causal impact, Bayesian hierarchical modeling—to measure the business impact of influencer programs (organic &amp; paid) and organic social initiatives.
• Partner with channel owners to translate insights into channel mix, budget allocation, and creative optimizations that drive efficient MAU, installs and revenue growth.
• Conduct deep‑dive analyses on customer cohorts, funnel friction points, and landing experiences to inform growth hypotheses.
• Collaborate with Data Engineering to improve data pipelines, tracking accuracy, and event instrumentation in Amplitude.
• Communicate complex analyses in clear, compelling narratives to executives and democratize insights across Marketing, Product, and RevOps teams

Marketing Data Scientist

Marketing

• Own go-to-market strategy, regional marketing execution, and support product localization for Spanish-speaking markets.
• Lead planning, execution, and performance of marketing strategies in Spain and Mexico including SEO, paid media, influencer & affiliate marketing, content, and brand campaigns.
• Localize product, pricing, features, messaging, and content to meet cultural, regulatory, and user expectations.
• Monitor performance metrics including subscribers, churn, CAC, LTV, ROAS, engagement, and retention; iterate quickly to optimize.
• Identify local partnerships, agencies, influencers, and organizations to boost awareness and community engagement.
• Conduct market research and competitive analysis to spot opportunities, trends, and threats.
• Collaborate cross-functionally with Product, Linguistics, Content, SEO, Global Marketing, Customer Success.
• Support local analysts, freelancers and/or vendors to scale local execution capability.
• Develop and present expansion strategy for additional Spanish-speaking markets (e.g. Chile, Colombia, Ecuador) in first year.
• Serve as the bridge between global marketing strategy and local execution.

Senior Product Manager, Design Tools

Software Development Engineer II – App Architecture

Customer Success Specialist II

Marketing Data Scientist

Regional Marketing Manager, Spanish Markets