LeapPoint Franchise Consultants

Program Director

LeapPoint Franchise Consultants

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Lead

Tech Stack

AEM

About the role

  • Lead Strategic Account Planning: develop and execute comprehensive account strategies to align content supply chain solutions with client needs and organizational objectives.
  • Lead Digital Transformation: spearhead digital transformation initiatives by leveraging cutting-edge technologies and process improvements to optimize the content supply chain.
  • Develop Roadmaps: work with the delivery team and client to create and maintain detailed program roadmaps, outlining account objectives, milestones, timelines, and resource requirements.
  • Strategy & Impact: create, define, and implement program strategies to achieve measurable impact, including cost savings, improved delivery timelines, and enhanced content quality.
  • Team Leadership & Collaboration: provide delivery oversight and escalation pathways for the program teams and client; provide senior leadership to the account team.
  • Risk Management: identify potential risks to program delivery and implement mitigation strategies.
  • Client Engagement: expand relationships and points of contact within the client.

Requirements

  • 8+ years of program management experience leading complex implementations of multiple SaaS platforms. Experience in Adobe content supply chain solutions and GenAI preferred.
  • Proven track record of leading large-scale, complex digital transformation initiatives with measurable outcomes.
  • Exceptional client-facing skills with a demonstrated ability to build trust and grow strategic partnerships and the ability to influence stakeholders at all levels.
  • Primary experience in managing projects related to two or more workstreams (Workfront, AEM, SaaS integration, process optimization, etc.).
  • Experience in strategic account planning and managing high-value client relationships, and the ability to influence stakeholders at all levels.
  • Strong strategic thinking and problem-solving skills.
  • Expertise in roadmap development and program execution.
Benefits
  • This is a remote, work from home position.
  • Opportunity to work from anywhere.
  • Providing equal employment opportunity to all individuals.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
program managementdigital transformationroadmap developmentSaaS platformsprocess optimizationrisk managementcontent supply chain solutionsGenAIAdobe Experience Manager (AEM)Workfront
Soft Skills
client-facing skillsstrategic thinkingproblem-solvingteam leadershipcollaborationinfluencing stakeholdersbuilding trustgrowing strategic partnerships