LeapPoint Franchise Consultants

Program Manager – Adobe CSC Implementation

LeapPoint Franchise Consultants

full-time

Posted on:

Location Type: Remote

Location: United States

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Tech Stack

AEM

About the role

  • Build, manage, and grow long-term relationships with clients, serving as the primary point of contact to ensure satisfaction, alignment, and successful outcomes
  • Develop and oversee detailed program plans, timelines, and milestones to ensure timely delivery of content supply chain solutions, while proactively identifying and mitigating risks
  • Spearhead digital transformation initiatives and develop strategic business plans that drive revenue growth, cost reductions, and increase profitability
  • Partner with internal teams (e.g., Strategy, Sales, Workfront, AEM) and external stakeholders to align on goals, scope, and milestones, resolve roadblocks, and ensure successful delivery of content supply chain solutions tailored to client needs
  • Develop, manage, and report on project budgets, ensuring cost-effective delivery, while maintaining quality and client expectations
  • Allocate and schedule internal resources, balance workloads to prevent bottlenecks, and adjust plans to ensure optimal productivity and project success
  • Track program progress, measure key performance indicators (KPIs), and provide regular updates to leadership and clients on milestones, challenges, and successes
  • Identify opportunities to improve delivery processes, enhance client experiences, and scale program efficiency

Requirements

  • 5+ years of program management experience leading complex implementations of multiple SaaS platforms
  • Proven track record of managing large-scale, complex digital transformation initiatives with measurable outcomes using methodologies like Agile, Scrum, or PMI
  • Exceptional client-facing skills with a demonstrated ability to build trust and grow strategic partnerships and the ability to influence stakeholders at all levels
  • Demonstrated experience creating and managing project budgets, forecasting costs, and optimizing resource allocation
  • Primary experience in managing projects related to two or more workstreams (Workfront, AEM, SaaS integration, process optimization, etc.)
  • Outstanding verbal and written communication skills, with experience delivering presentations, status reports, and training sessions
  • Strong strategic thinking and problem-solving skills
Benefits
  • This is a remote, work from home position
  • Opportunity for Client Relationship Management
  • Program Planning & Execution
  • Lead Digital Transformation
  • Stakeholder Collaboration
  • Budgeting
  • Resource Management
  • Performance Monitoring
  • Process Optimization
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
program managementSaaS platformsdigital transformationAgileScrumPMIproject budgetingresource allocationprocess optimizationkey performance indicators
Soft Skills
client-facing skillsstrategic partnershipsinfluencing stakeholdersverbal communicationwritten communicationpresentation skillsproblem-solvingstrategic thinkingrelationship managementrisk mitigation