VP of Operations
Leap Brands
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
About the role
- Lead operations across multiple care centers, ensuring consistent service delivery, quality standards, and operational efficiency.
- Translate organizational strategy into executable operational plans that support growth, access to care, and patient outcomes.
- Establish and monitor KPIs related to utilization, capacity, staffing, financial performance, and patient experience.
- Partner closely with Clinical Directors and executive leadership to support high-quality, ethical, and compliant care services.
- Ensure operational practices align with clinical best practices and regulatory requirements.
- Oversee center leaders and operations managers; coach and develop high-performing teams.
- Own operating budgets and cost controls; partner with finance to manage margins and center-level P&Ls.
Requirements
- 10+ years of progressive operations leadership experience, ideally in healthcare, behavioral health, or multi-site service organizations.
- Experience leading multi-location operations with direct accountability for performance and outcomes.
- Strong understanding of healthcare operations, compliance, staffing models, and payer environments.
- Proven ability to build teams, manage change, and scale operations in a growth environment.
- Strong financial acumen with experience managing budgets and operational KPIs.
Benefits
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Applicant Tracking System Keywords
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Hard Skills & Tools
operations leadershipKPI monitoringbudget managementfinancial performancestaffing modelscompliancepatient outcomesoperational efficiencycost controlsmulti-location operations
Soft Skills
team buildingchange managementcoachingleadershipstrategic planningcommunicationcollaborationproblem-solvingdevelopment of high-performing teamsethical decision-making