Manager, Software Development
PANTHERx Rare Pharmacy
Job Level
Mid-LevelSenior
About the role
- You’re our perfect candidate if you:
- Coordinate and manage relationships with external/freelance vendors, handling briefs and billing/payment details, as well as in-house specialists with diverse backgrounds and needs
- Communicate with internal stakeholders (Editors, Content Strategists, Accounts Payable specialists, and more) to gather the requirements/briefs that external providers must deliver, ensuring expectations are met in terms of time, budget, format, and billing accuracy
- Handle new selection processes to find new/more external vendors/providers for different projects and markets/languages.
- Analyze performance metrics to identify areas for improvement in vendor management and the quality of deliverables.
- Analyze and optimize workflows and processes for efficient outsourcing of content creation and optimization.
- Are curious about the use/adoption of new technologies, including AI & automation tools and other platforms that help streamline processes and elevate the quality of deliverables.
- Have an outstanding ability to handle multiple requests at the same time while maintaining quality standards.
Requirements
- 3+ years of experience in managing external vendors or freelancers, preferably in content creation or content optimization.
- Experience managing vendor invoicing and payment processes, and familiarity with freelance platforms for communication and payment scheduling (weekly/monthly) related to content requests.
- Excellent project management and organizational skills to handle multiple projects and deadlines in a proactive, versatile, and adaptable manner.
- Experience in handling/developing content briefs, providing clear instructions to freelance writers/authors, and conducting selection processes for freelance writers based on strict requirements specific to an array of different projects.
- Strong communication and interpersonal skills to interact with both external and internal stakeholders.
- Ability to work independently and collaboratively in a team environment.
- High proficiency in English with strong writing skills. Spanish is a plus.
- Understanding of digital marketing trends and best practices.
- Passionate about content quality and achieving marketing goals.
- Excellent time management skills, including prioritizing, scheduling, and adapting as necessary to changing priorities.
- Interest in finding cost-effective solutions when dealing with external vendors of all kinds.
- Familiarity with and/or interest in AI-powered content tools and an eagerness to learn and experiment with new technologies to enhance and streamline content creation workflows/revisions and vendor management processes.
- A plus: experience using SEO tools like SEMrush, Ahrefs, Google Analytics, or Google Search Console.
- Also a plus: understanding of SEO principles and content optimization strategies and the ability to provide constructive feedback.
