Leads.io

Customer Success & Partnerships Intern

Leads.io

internship

Posted on:

Location Type: Hybrid

Location: Toronto • Canada

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Job Level

Entry Level

About the role

  • Support the client onboarding process to ensure smooth and timely setup
  • Assist with day-to-day client administrative tasks and account maintenance
  • Coordinate with internal stakeholders across Sales, Marketing, and Tech teams
  • Support the Onboarding Specialist with backend setup across Meta, TikTok, Google, and native advertising platforms
  • Assist in setting up internal systems for new customers
  • Coordinate API integrations with relevant teams
  • Prepare regular performance reporting summaries for new and existing clients
  • Identify opportunities to improve processes and drive operational efficiencies
  • Support general campaign maintenance and optimization tasks

Requirements

  • - A native-level English speaker with excellent communication skills, both spoken and written
  • - Holds strong attention to detail
  • - Is proactive and customer-focused
  • - Is enthusiastic and fun to work with
  • - Can work independently; can handle deadlines and juggle multiple tasks
  • **Role-Specific Competencies:**
  • Creative: Authors new and unique ideas. Easily makes connections among previously unrelated notions and tends to be seen as original and value-added in brainstorming settings.
  • Analytical: Able to analyze problems by considering alternatives, followed by the systematic rejection of unacceptable alternatives.
  • Organized: Able to use resources (people, funding, material, support) to get things done. Able to orchestrate multiple activities at once to accomplish a goal. Uses resources effectively and efficiently.
  • Initiative: Identifies opportunities and issues, proactively acts and follows through on work activities to resolve or capitalize on them.
  • Informative: Provides individuals with timely information so that they can make accurate decisions.
Benefits
  • **What’s in it for you?**
  • - Gain experience at one of the top performance-focused lead generation agencies in North America
  • - Fully paid internship
  • - Hybrid working
  • - Flexible working hours
  • - An open and inclusive culture that fosters personal growth and initiative
  • - Knowledge sessions hosted by internal and external experts
  • - Great lunch on Fridays to celebrate the weekend
  • - Employee Benefits Plan which includes Life Insurance, Accidental Death & Dismemberment, Extended Health Care, Dental and Dependent Life
  • - Provided equipment (Macbook, mouse/keyboard)
  • - Access to mental health support through OpenUp is offered anonymously and without cost
  • - The opportunity to work fully remotely for up to a month per year from a location of your choice
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
API integrationsperformance reportingclient onboardingcampaign maintenanceoperational efficiencies
Soft Skills
communication skillsattention to detailproactivecustomer-focusedenthusiasticindependentdeadline managementorganizational skillsinitiativeanalytical