Leaders in Sport

Account Executive

• Support all Leaders Performance Institute membership processes from onboarding through to renewal, ensuring adherence to agreed standards and best practices.
• Manage a portfolio of Leaders Performance Institute member accounts, building strong relationships that drive engagement, enhance the member experience, and support renewal and growth.
• Collaborate closely with internal teams to deliver membership product features, ensuring engagement KPIs and performance targets are achieved.
• Support the execution of the membership communications plan to maximise awareness and engagement with Leaders Performance Institute product features.
• Maintain an accurate and up-to-date member database, ensuring full compliance with data protection regulations.
• Monitor and report on member engagement, behaviours, and product feature usage, providing data-driven insights and recommendations to improve performance.
• Partner with Sales by contributing to discovery calls, offering insights on the membership audience, value proposition, and member experience.
• Gather and share regular market feedback to inform product development and marketing strategies.
• Develop deep industry knowledge of the target market, acting as a subject matter expert (SME) and sharing insights across the business.