Leader Communications Inc. (LCI)

Project Manager

• Troubleshoot, repair, program, maintain, and replace CSU/DSU, switch equipment, routers, and essential network devices.
• Install and maintain specialized communication hardware including telephones, paging networks, fire alarms, intrusion alarms, teleconference equipment, and computer data circuits.
• Extend, test, and troubleshoot critical telecommunication circuits including T1, 56K, ISDN, and advanced data lines.
• Evaluate both inside and outside infrastructure cable plants; design and create equipment route paths utilizing copper and fiber media.
• Analyze system failures and unusual network occurrences to isolate the problem source, determining technical causality between software, hardware, or environmental factors.
• Actively manage the daily lifecycle of trouble tickets, executing moves, adds, and changes (MACs) to complete and officially close work orders.
• Perform comprehensive facility site surveys using complex technical documents to assist in the development of project job planning.
• Analyze, assign, and distribute incoming work orders to technicians as designated by management.
• Assume full operational authority and serve as the acting Project Manager/Supervisor in the absence of the Telecommunications PM.
• Maintain rigorous manual and computerized office records, including equipment detail records, cabling manifests, and parts inventory databases.

Lead Telecommunications Technician – Assistant Project Manager