Leadd - Desenvolvimento Humano

Business Development Rep

• Develop and execute the strategic plan for corporate education and postgraduate programs
• Identify market opportunities, design learning journeys, and structure tailored programs for companies
• Manage the unit's P&L, focusing on growth, operational efficiency, and profitability
• Lead strategic partnerships with educational institutions, companies, and industry experts
• Oversee content creation, curriculum design, and learning paths with an emphasis on delivering real business impact for clients
• Collaborate with a multidisciplinary team (product, content, marketing, sales, and educational operations)
• Support the commercial team in pricing and proposal structuring
• Ensure excellence in the learner experience and in learning outcomes

Head of Corporate Education and New Business Development

Customer Support

• Ser o ponto focal para os clientes, garantindo uma experiência positiva e de alto valor.
• Oferecer suporte técnico, solucionando problemas e respondendo a perguntas sobre nossos produtos e serviços.
• Colaborar com times internos para garantir a entrega de soluções de alta qualidade dentro do prazo.
• Analisar dados para identificar tendências, oportunidades e possíveis problemas, atuando de forma proativa.
• Fornecer treinamento e orientação para que os clientes tirem o máximo proveito de nossos produtos.
• Monitorar indicadores de saúde do cliente (health score) e engajamento, intervindo em situações de risco para manter a satisfação.
• Documentar todas as interações e estratégias de acompanhamento em nosso CRM.

Assistente de Sucesso do Cliente

QA Engineer

• Assist in planning, designing, and executing test cases (manual and automated)
• Report bugs and track their resolution with the development team
• Support requirements analysis and identify test scenarios based on user stories
• Document test results and contribute to QA technical documentation
• Attend team meetings to support prioritization and definition of acceptance criteria
• Perform exploratory and regression testing to ensure application stability
• Collaborate with developers, product owners, and other stakeholders to promote quality
• Stay up to date on tools and trends in software testing

Junior QA

Sales Development Rep

• Outbound Sales (Prospecção Ativa)
• Pesquisar e mapear tomadores de decisão nos segmentos de saúde e educação;
• Conduzir abordagens personalizadas via e-mail, telefone, WhatsApp e LinkedIn;
• Criar rapport com leads estratégicos e provocar reflexões sobre problemas reais;
• Gerar oportunidades qualificadas para o time comercial.
• Integração com Vendas e Marketing
• Alimentar e atualizar o CRM com dados precisos;
• Participar de alinhamentos estratégicos com marketing e líderes comerciais;
• Compartilhar insights de mercado, objeções recorrentes e demandas emergentes.

Sales Development Representative – SDR

Analyst

• CFD Simulation: Perform vehicle airflow simulations, analyzing the influence of dust and water on the bodywork, as well as particle dynamics and aerodynamic interactions.
• Design Optimization: Develop technical improvements for components based on simulation results, contributing to the evolution of the bodywork.
• Method Development: Refine simulation models to assess hardware changes at early stages, transferring valuable knowledge to project development.
• International Collaboration: Work directly with global teams (Germany and Brazil), reporting results and participating in technical meetings.

Head of Corporate Education and New Business Development

Assistente de Sucesso do Cliente

Junior QA

Sales Development Representative – SDR

CFD Simulation Analyst – International Project