Lead Surge

Solutions Engineer

• Lead rigorous "Build vs. Buy vs. Partner" evaluations for all components of the AI ecosystem
• Define the company’s AI tooling architecture, including how tools integrate with existing systems (CRM, ad platforms, analytics systems, etc.)
• Own the technical AI roadmap, sequencing initiatives, managing dependencies, and communicating trade-offs clearly to leadership
• Continuously assess the evolving AI landscape and make timely, well-reasoned recommendations about when to adopt, replace, or retire tools
• Implement agentic AI solutions that can act, make decisions within defined parameters, and reduce manual intervention across key workflows
• Build and configure multi-step AI workflows and solutions that connect across tools and departments
• Ensure solutions are reliable, auditable, and built with appropriate guardrails and failure handling
• Lead end-to-end implementation of AI solutions from scoping through deployment, working from recommendations provided by the AI Business Process Analyst
• Partner with internal teams and external vendors to ensure solutions integrate cleanly into existing workflows
• Maintain clear documentation on system architecture, tool configurations, and integration dependencies
• Monitor solution performance post-deployment and iterate based on real-world usage and feedback
• Develop and deliver training programs with the help of the AI Business Analyst that help staff understand, trust, and effectively use AI tools in their day-to-day work
• Create accessible resources guides, demos, that meet team members where they are regardless of technical background
• Serve as an internal resource for AI-related questions, troubleshooting, and best practices
• Promote responsible AI usage and help the organization develop clear norms around how AI tools are used
• Work closely with the AI Business Process Analyst to translate operational findings into technically sound solution designs
• Engage with department leads and leadership to align on priorities, surface blockers, and report on initiative progress
• Support change management efforts by ensuring teams feel prepared and supported as new tools are introduced

AI Solutions Architect

Chief of Staff

• Reporting directly to the CEO
• Serve as a strategic partner and the primary liaison between the CEO and the agency’s leadership team
• Translate the CEO’s vision into actionable results by directly managing the administrative and operational needs of the agency’s leadership team
• Focus on organizational alignment, ensuring that departmental leaders have clarity and resources to execute the CEO's directives
• Ensure the agency’s internal infrastructure remains high-performing
• Directly supervise and lead the agency’s senior leadership team
• Act as the primary translator of CEO directives
• Handle administrative tasks for the CEO’s direct reports
• Set and monitor clear performance metrics for each direct report
• Lead the resolution of operational roadblocks and conflicts among the leadership tier
• Partner with the CEO and VP to prepare for annual leadership meetings
• Maintain accurate documentation of executive decisions and follow up on action items across all departments

Business Analyst

• Conduct comprehensive review of every department and its associated workflows
• Interview team leads and individual contributors to understand workflows
• Evaluate documented processes through the lens of AI applicability
• Work closely with AI Solutions Architect to translate process insights
• Support change management efforts by documenting new AI-assisted processes

AI Business Process Analyst

Copywriter

• Bring a constant stream of 'breakthrough' ideas to the table, testing new angles and hooks to stay ahead of market fatigue.
• Lead the development of highly persuasive, engaging scripts for TV and video spots designed to drive immediate viewer action and lead generation.
• Write conversion-focused print copy that aligns with client lead generation goals.
• Manage multiple projects simultaneously, delivering high-quality, and error free work, in a deadline driven environment.
• Maintain an understanding of our client’s current and future needs and the KPIs we use to measure performance.
• Integrate AI-driven tools and emerging technologies into the copywriting workflow to accelerate the copy development process, research, ideation, and iteration.

Conversion Copywriter, Print

Marketing

• Responsible for planning, negotiating, purchasing, and optimizing media space across various platforms
• Develop and maintain positive relationships with sales representatives across multiple media markets
• Negotiate rates that will generate cost-effective lead flow for the client
• Analyze response data to optimize current and future media schedules
• Build effective, well-rounded media plans that meet client lead flow needs
• Write thorough rationales that provide market insights to client
• Place orders and revisions with media, follow through to ensure that orders are processed
• Stay up to date with industry trends and emerging technologies.

AI Solutions Architect

Chief of Staff

AI Business Process Analyst

Conversion Copywriter, Print

Media Buyer