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About the role
Key responsibilities & impact- Reporting directly to the CEO
- Serve as a strategic partner and the primary liaison between the CEO and the agency’s leadership team
- Translate the CEO’s vision into actionable results by directly managing the administrative and operational needs of the agency’s leadership team
- Focus on organizational alignment, ensuring that departmental leaders have clarity and resources to execute the CEO's directives
- Ensure the agency’s internal infrastructure remains high-performing
- Directly supervise and lead the agency’s senior leadership team
- Act as the primary translator of CEO directives
- Handle administrative tasks for the CEO’s direct reports
- Set and monitor clear performance metrics for each direct report
- Lead the resolution of operational roadblocks and conflicts among the leadership tier
- Partner with the CEO and VP to prepare for annual leadership meetings
- Maintain accurate documentation of executive decisions and follow up on action items across all departments
Requirements
What you’ll need- Bachelor’s degree in business administration, Management, or a related field required, MBA or equivalent advanced degree preferred
- Minimum of 10+ years of experience in agency leadership or a senior management role
- Proven track record of managing a multi-disciplinary team of Directors or department heads
- Experience managing or closely partnering with cross-disciplinary teams spanning creative, technical, and analytics functions; direct management of leaders in IT, data/analytics, or creative disciplines is strongly preferred
Benefits
Comp & perks- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business administrationmanagementperformance metricsoperational managementteam leadershipcross-disciplinary team managementadministrative managementstrategic planningconflict resolutiondocumentation management
Soft Skills
strategic partnershiporganizational alignmentcommunicationsupervisionproblem-solvingcollaborationleadershipclarityresource managementaction item follow-up
Certifications
Bachelor’s degreeMBA