Champion customer experience; speak up when features aren't ready or quality concerns arise
Design and execute comprehensive test strategies across iOS (native + Safari), Android (native + Chrome), and desktop browsers
Validate responsive design, touch interactions, gestures, orientation changes, and varying network conditions
Write high-quality test cases reflecting real-world scenarios; document defects with root cause analysis
Drive continuous improvement toward ≤15% Defect Leakage Rate
Ensure seamless experiences across platform transitions (mobile ↔ desktop)
Validate across macOS, Windows, and major browsers (Chrome, Safari, Firefox, Edge)
Maintain a comprehensive device/browser/OS testing matrix based on user analytics
Complete 90%+ of tasks independently; mentor junior engineers on mobile testing best practices
Own quality initiatives and drive measurable improvements to QE standards
Become SME for mobile testing, device fragmentation, or specific product components
Collaborate with SDET team on automation priorities (Appium, XCUITest, Espresso)
Track and report Quality KPIs with focus on Defect Leakage Rate

Requirements

3-7 years of experience in software quality engineering, preferably in SaaS environments
Strong demonstrated experience in mobile application testing across iOS and Android platforms, including both native apps and mobile web browsers
Experience testing on physical iOS devices (iPhones, iPads) and Android devices across multiple manufacturers
Have familiarity with the major App store submission processes and general guidelines
Proficiency testing across major desktop environments (macOS, Windows) and browsers (Chrome, Safari, Firefox, Edge)
Strong demonstrated proficiency in Linux distributions and CLI-based testing, including log file analysis and other troubleshooting tasks
Experience with AWS or other major cloud platforms
Basic Python/Shell (or similar) scripting knowledge with ability to edit existing scripts and create new automation
Advanced skills with UI, API, and SQL testing methodologies
Familiarity with test management tools such as TestRail; experience with Qase is a plus
Demonstrated experience leveraging Version Control Systems with a focus on GitHub
Experience with testing tools: Jira, Sentry, DataDog
Strong understanding of Agile/Scrum methodologies
Proven track record of mentoring junior engineers and contributing to process improvements
Excellent analytical and problem-solving abilities
Strong communication skills with ability to present to both technical and non-technical stakeholders
Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation.

Benefits

Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees.
Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members.
Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents.
Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching.
Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development.
Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually).
Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

mobile application testingiOS testingAndroid testingdesktop testingLinux distributionsCLI-based testingPython scriptingUI testingAPI testingSQL testing

Soft skills

analytical abilitiesproblem-solving abilitiescommunication skillsmentoringcollaborationcontinuous improvementquality ownershipcustomer experience advocacyroot cause analysisprocess improvement