LawDepot

Content Implementation Specialist

LawDepot

full-time

Posted on:

Location Type: Hybrid

Location: Edmonton • Canada

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About the role

  • Build and publish document templates using multiple low-code or no-code Content Management System (CMS) platforms
  • Write and edit questionnaire content to create clear, intuitive user experiences
  • Conduct research and user testing to improve the customer experience
  • Assess the viability of new product ideas and features to expand document offerings
  • Prepare clear and actionable feature requests for the Development team
  • Create and manage project plans, track progress, and make changes to the project scope when needed
  • Perform peer reviews to maintain consistency and quality across products
  • Collaborate with our Legal, Research, Design, Development, and QA departments to create powerful documents
  • Analyze product and sales performance to identify opportunities for improvements
  • Develop and apply best practices for building and optimizing web products

Requirements

  • Post-secondary education in Web Development (ex. DMIT), Writing, Communications, Business, Information Technology, Library or other relevant fields
  • Ability to learn, utilize, and troubleshoot various types of CMS platforms
  • Strong logical thinking skills, with the ability to apply structured reasoning within systems and tools (e.g., if/then logic)
  • Ability to identify opportunities, propose improvements, and suggest new ideas
  • Self-motivated with the ability to work both independently and as part of a team
  • Excellent written and verbal communication skills
  • Ability to identify and prioritize high-impact business objectives
  • Experience with coding or web design would be an asset
  • Understanding of conversion optimization, consumer psychology, and online marketing would be an asset
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Content Management Systemweb developmentquestionnaire content writinguser testingfeature request preparationproject managementpeer reviewweb product optimizationcodingweb design
Soft Skills
logical thinkingstructured reasoningself-motivatedteam collaborationwritten communicationverbal communicationopportunity identificationprioritizationproblem-solvingcreativity
Certifications
post-secondary education in Web Developmentpost-secondary education in Writingpost-secondary education in Communicationspost-secondary education in Businesspost-secondary education in Information Technologypost-secondary education in Library