Law Firm

Billing Specialist

• Review the case management or time and billing system daily to ensure quality, accuracy, and timeliness of time entries; follow up with billers as needed.
• Edit and proofread bills for grammar, clarity, and sentence structure, ensuring descriptions demonstrate progress and value to clients.
• Generate pre-bills on a bi-weekly/monthly schedule and provide them to the Owner/Administrator for review and approval.
• Prepare and send final invoices and statements to clients in accordance with firm policies and procedures.
• Process client payments and manage retainer/trust accounts, auto-replenishment, and installment payments.
• Monitor timeliness of payments, contact clients with late payments, and negotiate payment plans within firm guidelines.
• Identify and escalate non-standard payment arrangements for approval by the Owner/Controller.
• Oversee early-stage A/R collections and coordinate the case withdrawal process according to firm policy.
• Work with clients to address billing questions and concerns, resolve issues, and preserve strong client relationships.
• Coordinate with the merchant service provider and credit card companies to address disputes and chargebacks; issue refunds with Owner approval.
• Maintain accurate records of costs advanced to clients, updating the case management and accounting systems.
• Compile basic metrics on billing, collections, and accounts receivable as requested.

Paralegal

• Serve as a main point of contact for clients, experts, and professionals.
• Track deadlines and manage case timelines using digital tools.
• Draft pleadings, motions, legal forms, reports, letters, and indexes.
• Assist attorneys in preparing for hearings and managing caseloads.
• Conduct legal research and summarize findings.
• Maintain accurate digital records using Clio and other legal tech platforms.

Billing Specialist

Part Time, Weekend Paralegal