Laundryheap

Senior Product Manager – Customer Experience

Laundryheap

full-time

Posted on:

Location Type: Remote

Location: Slovenia

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Job Level

Senior

Tech Stack

SQL

About the role

  • Own customer-facing apps
  • Lead key purchase journeys
  • Partner with Head of Product Design to drive UX quality across core flows
  • Partner with Marketing to define and prioritize roadmap items that improve clarity and conversion
  • Partner with Retention to help drive repeat usage
  • Design and run A/B tests to validate product hypotheses
  • Define success metrics, guardrails, and stopping criteria
  • Query data directly using SQL to analyze funnels and experiment results
  • Write concise, clear product requirements
  • Work closely with Design and Engineering to ship iteratively

Requirements

  • 5+ years in a Product Manager role
  • Experience in delivery, marketplace, or on-demand products is a plus
  • Proven ability to work in fast-moving, high-growth environments
  • Experience working with distributed and international teams
  • Experience designing, launching, and scaling mobile and web product experiences
  • Strong experimentation mindset and data-driven decision making
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SQLA/B testingproduct requirements writingdata analysisUX designmobile product developmentweb product development
Soft Skills
leadershipcollaborationdata-driven decision makingexperimentation mindsetcommunication