LaunchDarkly

Marketing Operations Manager

LaunchDarkly

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $116,000 - $187,000 per year

Job Level

About the role

  • Lead and own end-to-end campaign operations: Serve as the primary owner of the processes and systems that power campaign execution across Marketing.
  • Leadership communication & Strategic Influence: Communicate operational insights, campaign performance, lead flow health, and system implications to senior leadership.
  • Lead management & funnel operations: Optimize scoring, routing, enrichment, and lifecycle status tracking.
  • Design and scale cross-functional processes: Identify operational gaps and create scalable processes.
  • Drive continuous improvement: Introduce structured testing approaches and recommend enhancements based on testing results and performance patterns.
  • Ensure data governance, compliance, and system alignment: Support adherence to data governance standards and maintain clean and reliable data flows.

Requirements

  • Typically requires 8+ years of experience, or equivalent depth of expertise in Marketing / campaign operations or related GTM operational roles.
  • Extensive hands-on experience with marketing automation platforms, CRM systems, segmentation, and lead management workflows.
  • Demonstrated ability to design scalable processes and lead cross-functional operational initiatives.
  • Strong project management discipline with the ability to manage multiple priorities and aggressive timelines.
  • Familiarity with analytics and reporting tools; able to translate data into actionable operational insights.
  • Proficiency in tools such as Salesforce, Marketo, lead routing platforms, enrichment tools, and related MarTech systems.
  • High attention to detail and commitment to operational rigor.
  • Strong systems thinking and the ability to diagnose issues, understand upstream/downstream dependencies, and propose scalable solutions.
Benefits
  • Restricted Stock Units (RSUs)
  • Health insurance
  • Vision insurance
  • Dental insurance
  • Mental health benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
campaign operationslead managementdata governancemarketing automationsegmentationlead management workflowsproject managementanalyticsreportingscalable processes
Soft Skills
leadership communicationstrategic influenceattention to detailoperational rigorsystems thinkingdiagnosing issuesunderstanding dependenciescontinuous improvementcross-functional collaborationmanaging priorities