Assist in designing and implementing comprehensive Software Asset Management program components and maturity roadmaps (aligned to ISO 19770 and ITAM standards)
Help develop and maintain SAM policies, standards, procedures, and governance frameworks (ISO 19770, ITAM standards)
Lead execution of end-to-end SAM processes: procurement → request → deployment → monitoring → optimization → compliance → retirement
Create, maintain, and own the quality of software asset inventory and license management databases
Support evaluation, implementation, and management of SAM tools
Integrate with existing ITSM/CMDB systems, endpoint management, cloud platforms, HR, and financial systems
Analyze software usage data, SaaS subscription data, and license consumption patterns to identify trends and optimization opportunities
Lead development of comprehensive reports and dashboards on software inventory, compliance status, utilization, risk, and cost metrics
Take ownership of SAM tool administration and configuration along with related integrations to support automated discovery, reconciliation, and reporting
Establish and track SAM metrics and KPIs (cost per license, utilization rates, compliance scores)
Monitor compliance with software licensing agreements and vendor terms
Lead software audits, license true-ups, and coordinate vendor audit response preparation including documentation, data packages, and remediation plans
Identify and help mitigate software compliance risks and security vulnerabilities
Support primary vendor liaison activities and participate in licensing negotiations
Maintain comprehensive audit trails, compliance documentation and playbooks
Coordinate with hardware asset management to ensure proper license reclamation and reassignment
Lead cost reduction initiatives through data-driven insights and strategic recommendations
Collaborate with IT teams, procurement, legal, and business units on SAM initiatives
Partner with security teams to align software compliance with cybersecurity objectives
Provide training and guidance to IT staff on SAM processes and tools
Support change management activities to drive adoption of appropriate processes

Requirements

5+ years Software Asset Management, IT Asset Management, or related field experience in medium to large enterprise environments
2+ years experience establishing or significantly contributing to SAM program development including process design, governance, and tool implementation
3+ years experience with enterprise software licensing (Microsoft, Oracle, Adobe, VMware, SaaS, Cloud)
Proven experience supporting SAM programs and leading compliance initiatives
Strong knowledge of software licensing models (perpetual, subscription, user, device, consumption-based, SaaS) and SAM tools (ServiceNow, Flexera, or similar Service Management platforms)
Strong understanding of virtualization, cloud computing, and ITIL frameworks
Experience leading process improvement and program development initiatives
Experience with data analysis and reporting; proficiency with advanced Excel and/or analytics/scripting tools (e.g., SQL, Power BI, or similar) is highly desirable

Benefits

Health insurance
401(k) matching
Flexible work hours
Paid time off
Professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Software Asset ManagementIT Asset Managementsoftware licensingdata analysisprocess designgovernancecompliance initiativesprogram developmentadvanced ExcelSQL

Soft Skills

leadershipcollaborationcommunicationtrainingchange managementstrategic recommendationsproblem-solvingdata-driven insightsvendor negotiationrisk mitigation