People Operations Specialist
Lattice
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $72,000 - $90,000 per year
About the role
- Manage and respond to tickets from employees and outside vendors in our HR Service Desk.
- Assist in the day-to-day maintenance and administration of our HR systems to ensure data accuracy and system functionality.
- Contribute to improving the entire employee lifecycle, from recruitment to offboarding.
- Enhance processes that foster a positive, cohesive employee experience.
- Learn to design, generate, and iterate upon regular and ad-hoc reports to support the needs of various HR stakeholders.
- Work closely across the People team to participate in audits, address data discrepancies, and promote best practices in data entry.
- Act as a point of contact for HRIS-related reporting inquiries and assist with historical records requests.
- Collaborate with cross-functional teams and our HR Systems Manager to identify opportunities for process improvements and automation within the HRIS.
- Participate in implementing system enhancements to streamline HR processes.
Requirements
- Experience using HRIS or HCM platforms; bonus points if you’ve used Lattice previously.
- Experience using Jira or a similar ticketing system is a plus.
- You love spreadsheets and have basic knowledge of reporting tools and data analysis.
- Strong organizational, prioritization, and analytical skills with a high attention to detail and an ability to manage multiple tasks with a high level of accuracy.
- Excellent communication and interpersonal skills.
- Ability to handle sensitive and confidential information with discretion.
- A willingness and genuine excitement to jump in and solve a variety of challenges and a passion for continuous growth.
- You understand that everything you do impacts our candidates, employees, and internal stakeholders. No task is too small, and you keep cool under pressure.
- Humble, self-aware, and trustworthy; you treasure great colleagues and relationships and are committed to nurturing the culture of the team and company.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life, AD&D, and Disability Insurance
- Emergency Weather Support
- Wellness Apps
- Paid Parental Leave
- Paid Time off inclusive of holidays and sick time
- Commuter & Parking Accounts
- Internet and Phone Stipend
- One time WFH Office Set-Up Stipend
- 401(k) retirement plan
- Financial Planning
- Learning & Development Budget
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HRISHCMdata analysisreporting toolsdata entryprocess improvementautomationauditsticketing systemspreadsheets
Soft Skills
organizational skillsprioritizationanalytical skillsattention to detailcommunication skillsinterpersonal skillsdiscretionproblem-solvingadaptabilityteam collaboration