ServiceNow Architect
Latitude IT
full-time
Posted on:
Location Type: Remote
Location: Florida • United States
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Tech Stack
About the role
- Serve as the lead ServiceNow Architect, providing technical leadership and expertise in designing, implementing, and optimizing ServiceNow solutions.
- Architect and deliver scalable, high-performing ServiceNow solutions tailored to meet client requirements, with a focus on Human Resources (HR) workflows.
- Collaborate with stakeholders to gather and analyze business requirements, translating them into technical designs and implementation plans.
- Lead the development and deployment of ServiceNow modules, ensuring alignment with best practices and organizational goals.
- Provide guidance and mentorship to development teams, ensuring adherence to architectural standards and quality assurance processes.
- Oversee the integration of ServiceNow with other enterprise systems, ensuring seamless data flow and interoperability.
- Develop and maintain technical documentation, including architecture diagrams, design specifications, and implementation guides.
- Stay current with ServiceNow platform updates, new features, and industry trends to drive innovation and continuous improvement.
- Support pre-sales activities by providing technical expertise, solution demonstrations, and effort estimations.
Requirements
- Certified Technical Architect (CTA) certification.
- Certified Implementation Specialist (CIS) - Human Resources (HR) certification.
- 15+ years of experience in IT, with at least 10 years of hands-on experience in ServiceNow architecture, design, and implementation.
- Proven expertise in designing and implementing ServiceNow HR Service Delivery (HRSD) solutions.
- Strong understanding of ServiceNow platform capabilities, including ITSM, ITOM, HRSD, and custom application development.
- Experience with ServiceNow integrations using REST, SOAP, and other APIs.
- Strong analytical and problem-solving skills, with the ability to design innovative solutions to complex challenges.
- Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
- Experience leading technical teams and managing large-scale ServiceNow implementations.
- Existing Public Trust Clearance or Ability to Obtain an NIH Badge.
Benefits
- Medical, Vision, Dental
- Paid Vacation & Sick Time
- Paid Federal Holidays
- 401k Retirement Plan with 100% Company Matching
- Employer Paid Life Insurance
- Continued Education Assistance
- Employee Assistance Program (EAP)
- Commuter Benefits Program
- Health Savings Account (HSA)
- Caregiver Support Program
- Adoption Assistance Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
ServiceNow architectureServiceNow designServiceNow implementationServiceNow HR Service Delivery (HRSD)ServiceNow integrationsRESTSOAPcustom application developmenttechnical documentationarchitecture diagrams
Soft skills
analytical skillsproblem-solving skillscommunication skillsinterpersonal skillsleadership skillsmentorshipstakeholder engagementinfluencecollaborationinnovation
Certifications
Certified Technical Architect (CTA)Certified Implementation Specialist (CIS) - Human Resources (HR)