Lange Recruiting

Nurse

• Monitor RPM dashboards and respond to alerts (blood pressure, glucose, weight, etc.)
• Call patients regularly to assess symptoms and reinforce device usage
• Coordinate follow-up with NPs, primary care providers, and caregivers
• Document patient interactions in EMR and internal systems
• Troubleshoot device issues to ensure patient compliance
• Serve as a primary point of contact for a panel of patients
• Support patient enrollment and onboarding as needed
• Collaborate daily with NPs, intake team, and support staff

General

• Engage with prospective patients who inquire about SignatureMD physicians and programs.
• Clearly communicate the benefits of personalized healthcare and concierge medicine services.
• Build relationships with prospective patients and guide them through the membership enrollment process.
• Conduct timely follow-up communications to answer questions and encourage enrollment.
• Accurately document all interactions, activities, and outcomes within our CRM system.
• Track and meet performance metrics, including outreach activity and conversion goals.
• Participate in patient informational sessions and occasional evening events as needed.
• Attend training sessions and collaborate with team members to ensure a seamless patient experience.
• Maintain strict confidentiality of patient information and adhere to all privacy requirements.

Lange Recruiting

LPN

Patient Liaison