Landmark Bio

Program Manager

• Support the planning, coordination, and execution of internal and client-facing programs
• Develop and maintain program timelines, schedules, dashboards, and risk registers with support from senior program managers
• Coordinate program materials and shared resources, escalating constraints and risks as appropriate
• Generate and maintain documentation for program scope changes and client communications
• Assist with capturing and sharing lessons learned across programs to improve operational efficiency
• Create and update presentations for team meetings, leadership reviews, and client discussions
• Serve as a Smartsheet super user for the organization, creating, managing, and optimizing complex workflows, automations, dashboards, and reporting tools
• Develop and maintain program management resources including trackers, templates, dashboards, presentation materials, and other operational tools
• Evaluate and recommend process improvements to enhance team collaboration, visibility, and efficiency
• Collaborate cross-functionally on new system evaluations, tool implementations, and training initiatives
• Maintain internal Microsoft Teams sites and external SharePoint client sites to ensure documentation is organized, current, and accessible
• Archive program documentation at the close of programs in accordance with internal procedures
• Own and maintain program management documentation including:
• Program charters
• Program plans and schedules
• RACI matrices
• Risk registers
• Business requirements
• Policies and procedures
• Training materials
• Ensure all documentation is accurate, complete, version-controlled, and properly stored
• Serve as the primary point of contact for assigned clients
• Coordinate and manage client meetings, teleconferences, and onsite visits
• Prepare agendas, meeting minutes, action items, and follow-up communications
• Build collaborative relationships with internal stakeholders and external partners to support successful program delivery
• Assist in training personnel on evolving program management tools and systems
• Develop training materials including slide decks, guides, and reference documentation

Senior Program Manager