Lamudi

Sales

• Identify and develop new business opportunities within targeted industries and corporate sectors in the Philippines.
• Conduct comprehensive needs analysis and offer customized solutions to meet client requirements.
• Build and maintain a healthy sales pipeline to achieve or exceed acquisition targets.
• Lead and manage the end-to-end onboarding process for newly acquired key accounts.
• Coordinate with cross-functional teams (Operations, Customer Success, Technical Support) to ensure smooth service implementation and integration.
• Provide clients with necessary training, support, and resources during onboarding to encourage product adoption and satisfaction.
• Develop account plans and strategies aligned with client business goals and company objectives.
• Advocate for client needs within the organization to ensure high service quality and satisfaction.
• Manage contract renewals, negotiations, and escalate issues as necessary to senior management.
• Serve as the main point of contact for Corporate clients, ensuring their needs and concerns are addressed promptly.
• Monitor client usage and engagement on the company’s platform or connectivity services.
• Identify opportunities to upsell and cross-sell additional services based on client usage patterns and business needs.
• Work closely with product and support teams to troubleshoot and resolve client issues effectively.
• Maintain accurate and up to date records in CRM systems of client activities, sales pipeline, onboarding status, and account performance.
• Prepare and present regular reports on account growth, client health, and revenue forecasts to management.

Corporate Sales Manager

Business Development Rep

• Drive the acquisition of new broker and agency accounts.
• Oversee pipeline development to increase and maintain a consistent flow of new leads.
• Own team revenue targets and forecast performance against set KPIs.
• Support key account negotiations and high potential onboarding calls.
• Ensure smooth handover of acquired accounts to Customer Success or Account Management teams.
• Provide market feedback to the Product and Marketing teams to help refine value propositions.
• Implement sales playbooks and prospecting frameworks to ensure consistent outreach.
• Collaborate with marketing for lead generation campaigns and outreach strategies.
• Recommend improvements to team workflows, reporting, and performance measurement systems.
• Generate and present weekly sales reports covering acquisition funnel metrics, lead progress, and team performance.
• Lead, coach, and motivate a team of Business Development Associate to meet and exceed monthly acquisition and revenue targets.
• Monitor daily sales KPIs such as lead volume, touchpoints, conversion rates, and call activities.
• Set clear goals and track team performance using dashboards and sales CRM tools.

Business Development Manager – Telesales

Manager

• Identify and map high-potential agency groups, master brand networks, and independent office clusters across Indonesia
• Build and maintain a qualified pipeline of priority account opportunities
• Run initial outreach and qualification of prospects
• Gather field insights to support opportunity validation and prioritisation
• Initiate contact with master brand principals, branch owners, and office heads
• Build early-stage relationships and keep engagement warm across your prospect list
• Schedule and run weekly and monthly check-ins at both the network and branch level
• Track all communication, feedback, and next steps in CRM — no lead falls through the cracks
• Drive rollout of key account programs and commercial initiatives, with a clear focus on growing revenue, active agent count, and ads spend across the network
• Coordinate onboarding of new accounts — from agreement through to first active listings
• Ensure smooth handoffs and alignment across BD, marketing, product, and finance
• Spend meaningful time in the field — visiting branch offices, attending agency events, and running in-person meetings across multiple cities
• Monitor execution progress and collect on-ground data
• Provide feedback on account performance, blockers, and emerging opportunities
• Hold accounts to agreed success metrics and follow through on commitments
• Prepare package proposals and commercial materials tailored to each account tier
• Track deal progress and closing timelines — and actively move deals forward
• Ensure proper documentation through activation
• Follow up until commitments from agents and branch owners are fully delivered
• Maintain a clean, up-to-date CRM with pipeline status, deal stages, and activity logs
• Deliver weekly updates to the Commercial Partnerships Manager
• Proactively flag risks, bottlenecks, and high-potential opportunities — don't wait to be asked
• Collect structured insights from agents, branch owners, and master brand principals
• Identify recurring pain points and unmet needs across agency networks
• Feed insights back into strategy, product feedback, and business case development

Strategic BD Manager

Customer Support

• Respond to customer inquiries via chat, email, and phone, providing accurate information in a timely and professional manner.
• Handle basic technical or account-related concerns and escalate complex issues as needed.
• Ensure a positive customer experience in every interaction, maintaining professionalism and empathy.
• Reach out to old but qualified developer leads to gauge their current availability, interest, and fit for new or open project roles.
• Collaborate with team leads or account managers to ensure aligned follow-ups and developer matching.
• Maintain accurate and timely records of customer and lead interactions.
• Follow internal protocols for lead screening, data privacy, and communication standards.
• Coordinate with other departments such as Sales, Project Coordination, or Technical Support as needed.
• Assist with ad hoc administrative or project-based tasks to support team efficiency.

Corporate Sales Manager

Business Development Manager – Telesales

Strategic BD Manager

Customer Service Representative – Lead Qualification