Lamb Weston

Associate Retail Operations Specialist

Lamb Weston

full-time

Posted on:

Location Type: Remote

Location: Idaho • United States

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Salary

💰 $52,200 - $78,300 per year

About the role

  • Maintain customer pricing, trade terms, and promotional agreements within internal and external systems
  • Coordinate information requests from customers with cross functional partners to maintain and update customer forms (Contracts for Promotions, New Item Forms, Private Label forms, price updates)
  • Ensure contract accuracy, compliance, and timely renewals or amendments
  • Partner with Sales, Finance, and Customer Service to support contract setup, renewals, deductions, and audits
  • Track and document all trade commitments to ensure compliance and transparency
  • Assist finance settlement team to ensure claims are processed timely and accurately
  • Maintain clean, accurate customer and account data within the CRM system (Salesforce)
  • Maintain clean, accurate Trade and Promotion information within Trade System (MEI)
  • Enforce data governance processes to support reliable reporting and forecasting
  • Support CRM reporting and dashboard development to enable commercial insights
  • Oversee customer portal functionality and accuracy, ensuring product, pricing, and promotional data are up to date
  • Support customer onboarding and portal access administration
  • Collaborate with IT and Customer Service to troubleshoot issues and implement system enhancements
  • Drive adoption of digital tools and resources to improve the customer experience

Requirements

  • High school diploma or equivalent and 3 years related experience required; Bachelor’s degree in Marketing, Sales or Business preferred
  • 1-3 years related experience preferred
  • Previous sales or sales operations experience preferred
  • Strong customer service orientation with ability to professionally and effectively influence/persuade customers to purchase products
  • Ability to multitask and manage several projects at once – meeting all deliverables associated with the projects
  • Ability to use a variety of computer technologies and tools, including Microsoft Suite, Demand Tec, MEI, Salesforce
  • Strong written and verbal communication skills.
Benefits
  • Health Insurance Benefits - Medical, Dental, Vision
  • Flexible Spending Accounts for Health and Dependent Care, and Health Reimbursement Accounts
  • Well-being programs including companywide events and a wellness incentive program
  • Paid Time Off
  • Financial Wellness – Industry leading 401(k) plan with generous company contributions, Financial Planning Services, Employee Stock purchase program, and Health Savings Accounts
  • Life and Accident insurance
  • Family-Friendly Employee events
  • Employee Assistance Program services – mental health and other concierge type services
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
contract managementdata governanceCRM reportingtrade compliancepromotional agreementscustomer onboardingproject managementdata accuracyclaims processingdigital tools adoption
Soft Skills
customer service orientationinfluencepersuasionmultitaskingcommunicationcollaborationproblem-solvingattention to detailorganizational skillstimeliness
Certifications
high school diplomaBachelor’s degree in MarketingBachelor’s degree in SalesBachelor’s degree in Business