Claims Coordinator
Lamb Insurance Services
full-time
Posted on:
Location Type: Remote
Location: New York • United States
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Job Level
About the role
- Provide reporting of claims on behalf of brokerage clients
- Utilize claims management system to monitor and manage client claim activity
- Communicate with carrier adjusters and clients to facilitate successful handling and resolution of claims
- Act as claims liaison, including consultative discussions and research regarding coverages
- Prepare customer claim summaries
- Visit clients to review claims and assess claims needs
- Assist with research and follow-up on claim reserves and payment
- Track complicated claims for resolution and communicate findings to client
- Provide specialized claim service as needed
- Perform claim trending analysis with charts/graphs
- Give presentations and training sessions to large groups on claims related topics
Requirements
- Bachelor’s degree, or P&C broker’s license, or adjuster’s license preferred
- 1-2 Years of experience in claims and risk management
- Excellent knowledge of computers in a window-based environment required with an intermediate or expert level use of Microsoft Office including Word, Excel and PowerPoint
- Familiarity with claims management systems / Risk Management Information Systems (RMIS)
- Excellent oral and written communication skills.
- Strong analytical skills and the ability to pay attention to details, good time-management skills, and organizational skills are necessary
- Ability to work independently and in a team environment to manage priorities of work, maintaining required production levels and ability to comply with accepted practices and guidelines
- Meet expectations for attendance, punctuality, and ability to sit for extended periods of time
Benefits
- Lamb is committed to the principle of equal employment opportunity for all employees
- Providing employees with a work environment free of discrimination and harassment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
claims managementclaims trending analysisrisk managementdata analysispresentation skillscustomer serviceclaim resolutionresearch skillsclaim assessmentclaim summarization
Soft Skills
communication skillsanalytical skillsattention to detailtime managementorganizational skillsindependent workteamworkconsultative skillsproblem-solvingtraining skills
Certifications
Bachelor's degreeP&C broker's licenseadjuster's license