Lamb Insurance Services

Claims Specialist

• Provide reporting of claims on behalf of brokerage clients
• Utilize claims management system to monitor and manage client claim activity
• Communicate with carrier adjusters and clients to facilitate successful handling and resolution of claims
• Act as claims liaison, including consultative discussions and research regarding coverages
• Prepare customer claim summaries
• Visit clients to review claims and assess claims needs
• Assist with research and follow-up on claim reserves and payment
• Track complicated claims for resolution and communicate findings to client
• Provide specialized claim service as needed
• Perform claim trending analysis with charts/graphs
• Give presentations and training sessions to large groups on claims related topics

Claims Coordinator