Solutions Engineer
Lakera
full-time
Posted on:
Location Type: Hybrid
Location: Virginia • Virginia • United States
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About the role
- Act as the primary technical point of contact for prospects evaluating Lakera. Understand their needs and design solutions that align with their infrastructure using Lakera’s platform.
- Partner with Customer Success to ensure customers onboard quickly and realize value from the platform.
- Develop and maintain technical documentation and guides to streamline pre-sales and guide post-sales workflows.
- Support product configuration and deliver minor technical changes required for prospect and customer implementations.
- Feed prospect feedback directly into Product and Engineering, helping shape the roadmap and ensuring the platform evolves with real-world needs.
- Lay the foundation for a scalable Solutions Engineering function by building playbooks and repeatable best practices.
Requirements
- 5+ years of experience as a Solutions Engineer, Sales Engineer, Solutions Architect, or similar role.
- A track record of managing relationships with large, complex organizations, preferably with a deeply technical enterprise product.
- Proficiency coding in the Python and Javascript ecosystems.
- A track record of enabling large scale implementations in at least one of the hyperscalers (AWS,GCP, Azure). Preferred experience with Docker, Kubernetes, and Terraform.
- An understanding of and experience navigating security, compliance, and IT processes and requirements when implementing B2B products at large enterprises.
- Strong written and verbal communication and interpersonal skills with a comfort presenting in front of customers 1:1, in small groups, and at large conference venues.
- A track record of working directly with customers of varying sizes, including large enterprises.
- An organized, self-starter approach with an eye for finding creative ways to get projects to the finish line.
- A passion for what AI can do for the good of humanity and a desire to ensure that it is implemented in a secure and ethical way.
- Comfortable in a small and fast moving startup environment.
Benefits
- Our total compensation package is a blend of salary, equity and benefits.
- We are committed to paying fairly and aim for these three elements collectively to be highly competitive with market rates.
- Equity - On top of this position's compensation, equity will be a major component of the total compensation. We aim to offer higher-than-average equity compensation for a company of our size and communicate equity amounts at the time of offer issuance.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
PythonJavaScriptDockerKubernetesTerraformB2B product implementationTechnical documentationProduct configurationSolutions EngineeringEnterprise product management
Soft Skills
Written communicationVerbal communicationInterpersonal skillsPresentation skillsOrganizational skillsSelf-starterCreative problem-solvingCustomer relationship managementAdaptabilityTeam collaboration