Lakera

Solutions Engineer

• Act as the primary technical point of contact for prospects evaluating us. Understand their needs and design solutions that align with their infrastructure using our platform.
• Partner with Customer Success to ensure customers onboard quickly and realize value from the platform.
• Develop and maintain technical documentation and guides to streamline pre-sales and guide post-sales workflows.
• Support product configuration and deliver minor technical changes required for prospect and customer implementations.
• Feed prospect feedback directly into Product and Engineering, helping shape the roadmap and ensuring the platform evolves with real-world needs.
• Lay the foundation for a scalable Solutions Engineering function by building playbooks and repeatable best practices.

• Act as the primary technical point of contact for prospects evaluating our product. Understand their needs and design solutions that align with their infrastructure using our platform.
• Partner with Customer Success to ensure customers onboard quickly and realize value from the platform.
• Develop and maintain technical documentation and guides to streamline pre-sales and guide post-sales workflows.
• Support product configuration and deliver minor technical changes required for prospect and customer implementations.
• Feed prospect feedback directly into Product and Engineering, helping shape the roadmap and ensuring the platform evolves with real-world needs.
• Lay the foundation for a scalable Solutions Engineering function by building playbooks and repeatable best practices.