Medical Assistant, Laboratory Customer Service
Labor Dr. Scheller GmbH
full-time
Posted on:
Location Type: Office
Location: Hamburg • Germany
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About the role
- Telephone support and consultation for physician practices
- Transmission of test results to community-based physicians (by phone or electronically)
- Maintenance and updating of master data in the Laboratory Information System (LIS)
- Performing blood draws in accordance with hygiene and safety standards
- Reception of visitors
Requirements
- Completed training as a Medical Assistant (MFA) (m/f/d) with several years of practical experience
- Experience with laboratory referrals, standard lab panels and blood draws
- Good command of German, both written and spoken, with clear communication skills
- Service- and customer-oriented working style
- Friendly, professional and able to remain composed under pressure on the phone
Benefits
- Subsidized Deutschlandticket (public transport pass)
- Shuttle service between the laboratory and Harburg S-Bahn
- Employee parking
- High-quality meals in the company restaurant
- 30 days vacation
- Various special leave days
- JobRad bike leasing for bicycles or e-bikes
- Employee discounts & Corporate Benefits
- Subsidized health-oriented sports courses
- On-site mobile massage
- Free mental health coaching at the Fürstenberg Institute
- Company events such as summer or winter parties and Christmas celebrations
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
blood drawslaboratory referralsstandard lab panelsLaboratory Information System (LIS)
Soft Skills
communication skillsservice-orientedcustomer-orientedprofessionalismcomposure under pressure
Certifications
Medical Assistant (MFA)