Labcorp

Key Account Executive – Outside Sales

Labcorp

full-time

Posted on:

Location Type: Office

Location: Atlanta • United States

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About the role

  • Educate, instruct and upsell all assigned and newly generated accounts in an assigned territory
  • Act as a liaison between the client and the Labcorp operations team in relation to client needs
  • Provide ongoing service and problem resolution to customer base
  • Ensure customer retention by providing superior customer service
  • Recommend solutions that are client focused and persuasive
  • Provide account management for client’s day-to-day operations
  • Upsell current book of business to increase organic growth
  • Work closely with senior sales representatives to grow book of business
  • Continuously provide educational material to the client base
  • Resolve any customer related issues in a timely manner
  • Meet and exceed monthly retention and upsell goals on a regular basis

Requirements

  • High School Diploma
  • Bachelor’s degree is preferred
  • 3+ years of previous outside sales experience or account management
  • Proven success managing a book of business
  • Experience in the healthcare industry is a plus
  • Superior customer service skills with the ability to build trust-based relationships
  • Effective communication skills, both written and verbal
  • Ability to deliver results in a fast-paced, competitive market
  • Excellent time management and organizational skills
  • Proficiency in Microsoft Office and Excel
  • Ability to travel overnight as needed
  • Valid driver’s license and clean driving record
Benefits
  • Medical
  • Dental
  • Vision
  • Life
  • STD/LTD
  • 401(k)
  • Paid Time Off (PTO) or Flexible Time Off (FTO)
  • Tuition Reimbursement
  • Employee Stock Purchase Plan
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementsales experiencecustomer serviceupsellingproblem resolutioneducational material developmentMicrosoft OfficeExcel
Soft Skills
communication skillstime managementorganizational skillsrelationship buildingpersuasionresults-orientedtrust-building
Certifications
High School DiplomaBachelor’s degree