Branch Director - Home Health
CenterWell Senior Primary Care
Billing EDI Analyst- HYBRID (NC)
Labcorp
full-time
Posted on:
Origin: • 🇺🇸 United States • North Carolina
Visit company websiteSalary
💰 $40,000 - $65,000 per year
Job Level
Mid-LevelSenior
About the role
- Verify payer member rosters are loaded in the internal database accurately
- Provide support for issues sent to mailbox
- Ensure payers are routed to correct endpoints
- Identify problems and trends within established timeframes to determine and communicate impact
- Proactively research, troubleshoot, and follow up to ensure inquires and problems are resolved in a timely manner
- Proactively find roadblocks and propose solutions to overcome them
- Interact and collaborate with team members at all levels, including senior management
- Initiates contact with and pursues resolution from internal and external resources
- Provide customer service and follow-up for both internal and external stakeholders
- Extract and validate information from multiple system sources and tools
- Ability to handle multiple projects simultaneously
- Will work independently, as well as in a team environment
- Build and cultivate strong working relationships over the phone and through email
- Support internal department projects and functional areas
- Maintain accurate and up to date documents such as logs, reports, spreadsheets
- Develop process/documentation material that is easily understood by end users (SOPs)
- Participate in projects, meetings, and training activities
Requirements
- Minimum High School Diploma or equivalent required
- Associate degree or higher preferred
- Minimum three years previous Healthcare/Billing EDI work experience required
- Phoenix system experience strongly preferred
- Previous work with data driven analytical tools or same skills strongly preferred
- Technical knowledge of HIPAA transactions: 837, 270/271, 277CA, 999, 834, strongly preferred
- Intermediate to Advanced Microsoft Office skills (Excel, PowerPoint, Word, Access)
- Flexibility and the capacity to manage and adapt to changing priorities quickly
- Strong attention to detail and time management
- Problem-solving and organizational skills
- Excellent oral and written communication
