Senior Associate, Network Plan Engineer

L3Harris Technologies

full-time

Posted on: 9/25/2025

Origin: • 🇺🇸 United States • Florida

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Senior

TCP/IP

About the role

Support FAA programs as IP Tier 2 Network Operations Engineer and member of the Network Operations Control Center (NOCC).
Provide IP Tier II level assistance to subgroups of the FTI program and interface with internal and external customers and service providers.
Monitor, analyze and troubleshoot network problems within an operations center using network management and monitoring tools.
Monitor alarm conditions to proactively identify and minimize disruption and impact to the network.
Employ test methods to analyze channelized/unchanneled T1 and T3 utilizing DACs equipment; analyze/troubleshoot Ethernet, IP, Frame Relay, ATM, WAN, LAN.
Work with Local Exchange Carriers (ILECs), IXCs and service providers to resolve WAN problems; work remotely with onsite technicians to resolve local issues.
Provide Tier 1 guidance and training and Tier 2 escalation support to Tier 1; assist in Tier 3 projects including site upgrades and IP service acceptance testing.
Provide deployment and implementation support for IP service Moves, Adds and Change activities.
Perform on-call duties in a 24/7 environment and manage special projects.

Bachelor’s Degree and a minimum of 2 years of prior related experience.
Graduate Degree or equivalent with 0 to 2 years of prior related experience.
In lieu of a degree, minimum of 6 years of prior related experience.
2 years of experience with data protocols including TCP/IP.
2 years of experience with routing protocols such as OSPF and BGP.
CCNA Certification.
Preferred: Domain knowledge of Frame Relay and ATM.
Preferred: Understanding of signaling protocols, TDM framing/timing, IP based networks and SONET infrastructure.
Ability to read wiring diagrams or engineering prints to determine connectivity.
Preferred: CCNP Certification.
Experience with remote maintenance and repair of Cisco, Sycamore, and APC equipment (preferred).
Experience monitoring, analyzing and troubleshooting network problems using network management and monitoring tools.
Ability to employ test methods to analyze channelized/unchanneled T1 and T3 utilizing DACs equipment.
Experience troubleshooting Ethernet, IP, Frame Relay, ATM, WAN, LAN.
Ability to work on-call in a 24/7 environment.
Experience working with Local Exchange Carriers (ILECs), IXCs and service providers to resolve WAN problems.