Provide technical assistance, analysis and informal training related to the WGS satellite and the GSCCE, and the DSCS satellite and the RSCCE.
Travels as necessary to support site requirements and technical meetings.
Provides payload control and operations technical support and analysis services on the command and control of a satellite’s communications payload.
Supports operations personnel to develop and implement procedures for identification and resolution of complex satellite anomalies and perform satellite statistical and performance analysis.
Provides technical support to operations personnel to develop and implement satellite payload reconfigurations, procedures, timelines, payload pass plans, and test plans.
Provides emergency advice and assistance to operators during real-time spacecraft anomalies and after-action reporting to document operational lessons learned.
Supports and generates special data collections for a payload control subsystem to aid in satellite testing, anomaly analysis, and other data needed to support operations as directed by a COR.
Provides operational assistance to the site personnel on an occasional basis.
The Lead, Technical Support Engineer duties include but are not limited to: Provide transmissions management and network management of Wideband SATCOM Operational Management System (WSOMS) and other MILSATCOM C2 programs.
Serves as technical consultant for transmissions management and control in the Super High Frequency (SHF) (i.e., Defense Satellite Communications System (DSCS)) and functional area.
Develop/coordinate policy and plans for the DSCS program.
Develop definitive technical solutions that consider systems architecture, interoperability, interfaces, protocols, networking, expansion potential and overall end-to-end compatibility.
Participates as consultant, advisor, or member in various Department of Defense (DoD), Joint, and MILDEP planning and working groups.
Analyze, evaluate, and recommend solutions to future communications and automation operational challenges using knowledge of satellite communications systems and their relationships to other telecommunications networks.
Provides technical and operational planning, system configuration and operational mission support.
Develops technical and management comments reflecting the command position with respect to Army and joint actions, interface with other command and higher authority.
Assists in managing the Wideband SATCOM ground segment for transition to current/future satellites through concept, development, testing, procurement, production, and fielding.
Works at senior level to define and integrate strategic direction for Wideband programs having long-term effects.
Develops/presents briefings to convey strategic vision or organizational policies.
Recommends decisions and policies in planning for new Wideband SATCOM program requirements.

Requirements

Active Top Secret security clearance, with SCI eligibility
Bachelor’s Degree and minimum 9 years of prior relevant experience
Graduate Degree and a minimum of 7 years of prior related experience
In lieu of a degree, minimum of 13 years of prior related experience
Must have 5 years’ Military SATCOM experience, with an emphasis on network control and satellite operations
Specific experience in RSCCE and WSOC operations is required.
Must have, or be able to immediately obtain, DoD 8570.01-M IAT Level 2 certification (e.g. Security+)
Strong skill set with Microsoft Office software applications
Working knowledge of RMF and cybersecurity requirements
Previous experience supporting DoD/government customers

Benefits

health and disability insurance
401(k) match
flexible spending accounts
EAP
education assistance
parental leave
paid time off
company-paid holidays

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

satellite communicationspayload controlsatellite anomaly resolutionstatistical analysisnetwork managementtransmissions managementsystem configurationoperational mission supporttechnical analysispolicy development

Soft Skills

technical assistancetrainingproblem-solvingcommunicationconsultationplanningteam collaborationstrategic visionadvisory skillsreporting

Certifications

Top Secret security clearanceSCI eligibilityDoD 8570.01-M IAT Level 2 certificationSecurity+