L'Osteria

Social Media Manager

• You oversee digital activities and establish clear brand governance while leaving room for local flexibility.
• You develop impactful content, analyze performance using clear KPIs and derive data-driven actions.
• You proactively use trends and new technologies such as AI to strategically advance L’Osteria — and, if necessary, you will also appear on camera to present content yourself.
• You design and develop an international social media and content strategy — clearly aligned with brand, CRM and performance objectives.
• Platform selection, content pillars, tone of voice and publishing logic are defined and scalable.
• You manage digital content activities across nine countries and set clear guardrails for digital brand management — allowing room for local flexibility.
• You professionally manage our community, respond confidently to feedback and leverage customer voices to optimize content and strategy.
• You define relevant KPIs (engagement, reach, growth), continuously analyze content performance and derive data-driven measures.
• You identify social media trends early and adapt them directly for L’Osteria.
• You proactively use new technologies such as AI to stay ahead of the competition.
• You have proven experience creating social media content independently (smartphone) and are prepared to appear on camera when required.

Senior Social Media Manager

Manager

• You will be responsible for our upcoming locations in Salzburg
• Initially you will work at another L'Osteria in Austria to support that location's management
• Support the implementation and improvement of all operational standards
• Lead and strengthen team spirit in an international environment

Assistant District General Manager

• Programmverantwortung für unsere Ausbildung übernehmen
• zentrale Schnittstellenrolle mit Auszubildenden, Ausbilder:innen, Restaurantleitungen und Fachabteilungen
• Strategieentwicklung, Trainings, Onboarding und Begleitung der Auszubildenden
• regelmäßige Analyse, Reporting und kontinuierliche Weiterentwicklung des Ausbildungsprogramms

Senior Manager, Learning & Development

• Operational shift leadership – You ensure smooth day-to-day operations and efficient teamwork
• Leadership & motivation – You lead your team with enthusiasm and drive their development
• Support for the Operations Manager – You pitch in where needed and keep the big picture in mind
• Product focus & control – You monitor product usage, inventories, stock management and ordering
• Personnel & training – You manage shifts and deliver training on HR and people-related topics

Assistant Manager

Performance Marketing

• Verantwortung für nachhaltiges, datengetriebenes Wachstum bei L’Osteria
• Fokus auf Performance, Skalierung und wirtschaftlicher Impact über alle digitalen Touchpoints
• Umsetzung und messbare Erfolge der Growth-Strategie von Paid Media über Funnel-Optimierung bis hin zu CRM- und Loyalty-Mechaniken
• Übersetzen von Daten in Wachstumshebel, Tests in Benchmarks und Insights in Umsatz
• Steuerung und Skalierung der Performance-Kanäle (Google, Meta, TikTok, Microsoft) mit Fokus auf Neukundenakquise, Reaktivierung und Umsatzwachstum
• Optimierung des kompletten Funnels und Umsetzung konkreter Handlungsempfehlungen
• Entwicklung des L’Osteria Amici Clubs vom Bonusprogramm zur datengetriebenen Umsatzmaschine
• Analyse großer Transaktions- und Nutzerdatenmengen und Automatisierung personalisierter Touchpoints

Performance Marketing, CRM Manager

• You are the face of your L’Osteria to employees, guests, and partners
• You manage profitability using the key performance indicators
• Personnel management as well as inventory and quality management
• You develop your team and foster individual strengths
• Together with your team, you ensure the perfect L’Osteria guest experience

General Manager – L'Osteria Limburg

Operations

• You are the face of your L’Osteria to employees, guests and partners 🤝
• Keeping an eye on the budget? You drive profitability using key performance indicators
• People leadership as well as inventory and quality management according to L’Osteria standards ✅
• You develop your team, foster individual strengths and unlock potential
• Together with your team you ensure the perfect L’Osteria guest experience 🥂

Restaurant Manager

Marketing

• You develop the L’Osteria brand in close coordination with the CMO, manage integrated campaigns, and ensure that brand management and local activation work effectively together across the entire customer journey.
• You sharpen the brand strategy and ensure consistent, high-performing brand stewardship across all touchpoints — nationally, locally at the POS, and internationally.
• You oversee integrated 360° campaigns with measurable impact on brand awareness and sales and are responsible for above-the-line media planning with a clear focus on efficiency and effectiveness.
• In Local Restaurant Marketing you implement rapidly scalable POS and activation concepts, oversee roll-out, performance measurement, and continuous optimization.
• In parallel, you structure international marketing and communication processes and ensure seamless collaboration with international partners.

Interim Head of Brand & POS Marketing

• Operational shift management – You ensure smooth operations and efficient teamwork
• Leadership & motivation – You lead your team with enthusiasm and support their development
• Support for the general manager – You pitch in and keep an eye on the big picture
• Product focus & control – You monitor food cost, inventories, stock management and ordering
• HR & training – You manage shifts and conduct training on people-related topics

Assistant Manager – Düren/Aachen area

• Support in developing, maintaining and scaling our operational restaurant standards internationally — occasionally on-site at our restaurants domestically and abroad
• Ensure brand compliance and adherence to local legal and operational requirements
• Contribute to the establishment and further development of a unified document and standards management system
• Provide conceptual support for training and education measures to sustainably embed the standards
• Analyze metrics and feedback to continuously optimize operational processes and standards
• Act as an interface for internal and external stakeholders and provide regular reporting to the Head of Standards & Processes

Junior Manager – Standards & Processes

• You are the face of your L’Osteria to employees, guests and partners 🤝
• Keep an eye on the budget? You steer profitability using the key metrics
• Personnel management as well as goods and quality management according to L’Osteria standards ✅
• You develop your team, nurture individual strengths and unlock potential
• Together with your team you ensure the perfect L’Osteria guest experience 🥂

General Manager

Account Manager

• Management of the franchise portfolio
• Review and structuring of existing contracts
• Ensuring digital filing and transparency
• Coordination of new contracts and support during the signing process
• Preparation of relevant content from specialist departments
• Communication with partners
• Support for franchise meetings, calls, partner events and conventions
• Active process and document management
• Development of procedures, tools and structures
• First point of contact for external organizations

Franchise Portfolio & Partner Relations Manager

• Operational shift leadership – You ensure smooth operations and efficient teamwork
• Leadership & motivation – You lead your team with enthusiasm and support their development 💥
• Support for the restaurant manager – You roll up your sleeves and keep an eye on the big picture
• Product focus & control – You monitor product usage, inventories, stock management and ordering 📋
• Personnel & training – You manage shifts and conduct training on people-related topics 👥

Assistant Manager – L'Osteria Limburg

• Du übernimmst die operative Gesamtverantwortung für über 25 Company Restaurants und sorgst für stabile Abläufe, starke Qualität und echte Gastfreundschaft
• Du führst und entwickelst unsere Operations Manager als starke Gastgeber und Führungspersönlichkeiten, förderst Leistung und gibst gleichzeitig Orientierung, Rückhalt und Klarheit
• In dieser Rolle etablierst du belastbare Routinen, die den Betrieb tragen, strukturiert, verlässlich und alltagstauglich
• Mit deiner Haltung prägst Du die Service- und Gastgeberkultur unserer Company Restaurants nachhaltig
• Du übersetzt Strategie in funktionierende Realität, bringst Projekte aus dem Service Center in die Restaurants und sorgst für deren stringente Umsetzung
• Du bist auf der Fläche präsent und sorgst mit Deiner Führung dafür, dass unsere Restaurants-Standards im Alltag gelebt werden
• Du erkennst operative Risiken und Schwachstellen früh, triffst klare Entscheidungen und nutzt Zahlen als Führungsinstrument

Head of Operations – Region Süd

• Operational management of the restaurant – You ensure smooth operations and efficient teamwork
• Support for the Operations Manager – together you monitor budget, staffing and quality
• Product focus & control – You monitor food costs, inventories, stock management and ordering
• Team leadership & development – You motivate your team and actively support training and professional development
• Host role – Together with your team you ensure the perfect L’Osteria experience